This dealership was amazing!! From the moment I drove through for my oil change, I was welcomed with a friendly smile from service tech Steven who greeted me with a kind smile and a handshake introducing his self. He made me feel very welcomed. The lobby where i waited was very clean and comfortable. I then was welcomed again by Brian Chicco who made me feel at home. He promised me my Jeep was in good hands. After my service was complete, Brian and Steven spoke and explained things to me that I did not understand. Brian went out of his way to go talk to another tech about my service to get clarification for me. He was very friendly and patient. I felt like my business was welcomed there. Brian explained to me in detail what I needed to do next. It was obvious he made time for me as a customer. I highly recommend this location for your services. I was in and out fairly quickly, the customer service was spot on and the deal they have is a steal!
We love World Ford Pensacola. They have taken good care of us. No price gouging or nickel and diming to get the bill up on purchase of the vehicle or service. Maybe a little pressure to purhace additional warranties but otherwise 5 stars. We will be back and highly recommend them.
Everyone was very helpful throughout the entire process. We were there for 6 hours looking for the right vehicle. We finished the purchase over a hour after closing time. I was surprised by everyone’s great attitude even though we were there so late. By far my best auto purchase experience thru a dealer.
Had a Amazing Buying Experience! Zach was Awesome! I drove all the way from Panama City. The first offer they put on the table was Awesome!!! I felt more like a part of a family than I was buying a car. I now have a good friend in Zach. We talked Sports and Family. I would highly recommend buying in a car here and buying it from Zach. The car was Amazing and Awesome!!!
I HATE dealerships and car shopping, our mini van had been literally run into the ground (with 6 kids it did it's job). We found a vehicle we didn't think we could attain with our credit or amount of kids. Frontier Motors in Pensacola and our salesman RJ were incredible. They let us take this vehicle (2015 Toyota Highlander LE) home before purchasing to try it out with all 6 kids and show the family. We LOVED it! Drove back 2 hours to the dealership to purchase. Took about 1 hour and they gave us more than we expected on our run down van trade in. Vehicle included a 7 year, 100,000 mile warranty and get this... a phenomenal apple strudel as a thank you for the vehicle purchase. I would buy again and recommend ALL DAY!
Bought a 2015 Hyundai Sonata with very low miles from Frontier Motors; got a great deal and Sammy and Brian were great to work with! The entire staff is very professional, helpful, and transparent! Got out the door with a great vehicle for much less than expected and truly enjoyed the experience! 10/10 would recommend!
Everyone was extremely friendly! I was greeted by everyone that passed by me, offered refreshments while I waited, they diagnosed & repaired my vehicle in a timely manner!
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