I have dealt with many service writers over the years and by nature they are uninformed and abrupt. This is not the case with my current experience in your Ram service department. I was helped by Christian Talavera. He was helpful and friendly from the start. I was completely satisfied with his knowledge and response time. You should know how lucky you are to have him. Thank you.
Love it. Never going back to a car.
by F150inPA from Philadelphia, PA
December 4, 2018
Supercrew gives me a ton of interior space. 2nd row folds up for massive amounts of interior storage. The 5.5 bed is big enough for most hauling. 2.7 L V6 is suprisingly powerful.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best off Road Pickup Truck
by Ken Khan from Woodbridge VA
December 23, 2018
Very Nice with Gas Mileage with V6 Engine. Eco-Boast . Nice Bed-liner.
Good off Road Truck . If I have choice . I will by one more but Brand New
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Holds its Value unlike other truck! Best truck
by joshyran25 from Tampa,FL
December 11, 2018
The F150 has the best resale value compared to 90% of the vehicles on the market! why not buy something that you can get your money back when you sell it . plus its the best truck on the market. Ford leads the way with innovation in trucks
tows the most
the new design weighs the least
gets the best mpg with the new ecoboost engine
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Nicest truck I have ever owned.
by mike from Monroe Ga
December 11, 2018
This truck is fun to drive and has way more power than I expected. It is comfortable and gets good gas mileage for a vehicle this size. It also has many safety features that I really like. I have only had it for 2 weeks and so far I love it and I don't think that will change.
My car was not running smoothly, so I took it in to the Ford Store in San Leandro. The service person told me that they would have to keep the car 5 days. I told him that I could not do without a car for 5 days, so he arranged for a rental car for me. My car was repaired in 5 days, so I turned in the rental car and was credited for the deposit and Ford paid for the rental. My car was under warranty, so I did not have to pay for the repairs.
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