We are so glad we chose Harbin! They treated us very well. Most dealerships we have been to have taken well over 3 hours but not Harbin, we were there for about 2 1/2 hours all together. They got us in a car we love with a great payment for something so new! We will continue to do all of our future business with them! Thank you.
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
Top notch salesmen and financial employees made initial buying process pleasant and comfortable in all aspects. Follow up communication between customer and sales staff as well as customer service pr was, and is, timely and positive.
High value and performance
by Noiz from Jackson, WY
January 8, 2019
Great fuel mileage both hwy and town. Back seat has more room than any truck I’ve ever owned. V6 has sufficient power for loads and passing
Very pleasant experience. The truck I purchased, I first saw on the Harbin Ford web site. When I saw the truck in person, it looked as good as it did on the web. No pressure from the sales force. I was on line chatting with someone from Harbin about the truck and received an email shortly after our conversation was over with answers to my questions. All in all, it was a great experience.
by Susan from Monongahela
January 7, 2019
Always drive a Ford ranger but recently switched up to a Ford F150. I am super happy I did. The inside us amazing and it rides as smooth as any luxury car I have ridden in. Great vehicle.
Always love dealing with these guys as a contractor I go through vehicles and my vehicle is one of the most important parts of my business. I personally wouldn't want to deal with anyone else. I have to stick with the people that take care of me. Harbin automotive is certainly appreciated!!
Holds its Value unlike other truck! Best truck
by joshyran25 from Tampa,FL
December 11, 2018
The F150 has the best resale value compared to 90% of the vehicles on the market! why not buy something that you can get your money back when you sell it . plus its the best truck on the market. Ford leads the way with innovation in trucks
tows the most
the new design weighs the least
gets the best mpg with the new ecoboost engine
Visiting from out of town when engine light come on. I showed up at dealership late in afternoon. Front Desk was pleasant and efficient in arranging an appointment the next morning. The Service Manager called with problem & cost within the hour. He was knowledgeable and had my vehicle repaired back to me the same afternoon.. Would recommend dealership to anyone.
Nicest truck I have ever owned.
by mike from Monroe Ga
December 11, 2018
This truck is fun to drive and has way more power than I expected. It is comfortable and gets good gas mileage for a vehicle this size. It also has many safety features that I really like. I have only had it for 2 weeks and so far I love it and I don't think that will change.
It's a comfortable atmosphere and the staff is helpful from the top down. Jay and Mark were very helpful when I was deciding what to buy and Michael handles the paperwork in a professional and easy way.
Love it. Never going back to a car.
by F150inPA from Philadelphia, PA
December 4, 2018
Supercrew gives me a ton of interior space. 2nd row folds up for massive amounts of interior storage. The 5.5 bed is big enough for most hauling. 2.7 L V6 is suprisingly powerful.
I drove from Huntsville to Scottsboro because I had heard good things about Harbin Ford. Mark Warren met me at the door and from the moment I met him I new I made the right decision to go to Harbin. Mark was extremely professional, to the point, non-high pressure, and made absolutely sure the vehicle I selected was the right vehicle for me. The Harbin team was having their Thanksgiving family meal while I was there and they invited me to attend. When it was time to meet with the finance manager, Mike Curry, I thought here it goes, he???s going to try and sell me everything under the sun. He didn???t. I sat down in his office and he said let???s get you on your way. I signed the documents and he said your good to go. I asked him ???aren???t you going to try and sell me extended warranties or Gap insurance or something???? Mike said ???No??? Mark all ready told me you didn???t want it. ???We???re here to give you what you want??? l really appreciate the Harbin team and I will be back!
Sweet ride to travel with family!
by Drew from Oklahoma
December 4, 2018
This truck was comfortable and spacious for those long drives! Drives smooth with quiet cab. Flexible vehicle for the family and/or to get some work done!
The general manager and service manager went out of their way to reach out to me after a bad experience with the service department. They took actions to correct their lack of communication with me during the repair of my car! It’s not easy dealing with irate customers. They turned my bad experience into a good experience! Thank you!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I purchased my used car long distance and am very happy with my experience at Moss Motor Company. I wanted a specific configuration of Jeep Grand Cherokee, and the price had to be fair. I found that at Moss Motor Company in Tennessee, and I live in Michigan. Ben Bumpus at Moss Motor Company was honest in his representation of the vehicle in both online pictures and verbal description and phone conversations. He made the entire transaction smooth and easy, I never felt that I was being misled. This dealership is new to adding the Jeep and Chrystler line to their offering of Ford products, and yet everything was handled smoothly and professionally. Wonderful folks.
I really enjoyed the service and level of interaction with Moss Motor Sports (Mr. Rick Blevins). His service was timely, very professional and courteous. Their website had all the information I needed to make an informed decision about my purchase. Mr. Blevins was very patient regarding any questions about the vehicle and was available with critical information needed. Not only will I be shopping there again from Moss Motor Sports I will be making sure that friends looking for vehicles shop there as well. When you find an operation that is accessible and approachable you have to support them to show the rest of the industry the kind of service and commitment shoppers require.
Drew was so helpful and honest. I felt like I was treated absolutely appreciated for shopping at Landers McClarty. I didn’t feet lied to or cheated. Great experience. I left with 2 brand new vehicles.
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