Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
As Brit’s new to the US we needed help navigating buying a new car. Morrie’s were fantastic through this process and helped us every step of the way. A special shout out to josh who was kind, patient, informative and great to deal with. We love our Ford Explorer and recommend this car and dealership highly.
Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Fist service on my new Ford - as always the staff were super helpful the service was done on-time and to the quoted cost. We have deal with the folks at Superior Ford in Plymouth for a few years and their friendliness and willingness to go the extra mile have always impressed.
This is the only dealership I plan to purchase any future cars from. Mike Sehr, Oliver and the entire sales staff are great. I also purchased the service maintenance plan with my new car and would highly recommend it. The service department is wonderful. I basically drive up for an oil change and any scheduled service, hand them the keys, look thru the showroom for a bit and come back to a serviced and washed car.
Rob Martin was incredibly responsive and beyond helpful for all of my requests. I haven???t purchased/leased a new car in nearly 20 years and was skeptical of the process, transparency, and salesmanship. Rob completely exceeded expectations and somehow managed to make the entire experience seamless, painless, and rewarding. I worked with a number of other ford dealerships and Rob???s exceptional service was the tie breaker. Ford and the auto industry need more people like Rob!
We came away very satisfied We were in for tires not to buy
by BARBRICKJONES from DealerRater.com
December 2, 2018
We were in for and Oil change and at the end Mike Manler explained that our treadware on the from tires were down to a two which is not really safe for driving. He checked out what you had on sale and we decided to get 4 new tires. He was very pleasant and professional about it and went beyond the call of duty and even helped me with the rebate form on the tires. He is an asset to Superior Ford
Purchased a 2017 Ford Edge from Jim Rued. As always, Jim gave me realistic options based on my personal situation which worked out smoothly. Ben gave me good financing options to choose from. I send all my family and friends to Jim and Inver Grove Ford because I know will be taken good care of.
Elijah in sales and Amber in finance were absolutely amazing to work with! They helped me get the car I wanted, for the price I wanted! I would highly recommend this dealership and highly recommend Elijah.
Just purchased a used C Max hybrid. sales rep Mike Fitzgerald was super...no pressure to look above my budget....helped me find the best, most reliable vehicle for my needs. The vehicle was checked out by one of their great mechanics whose opinion helped deal the deal. Looking for a great place to car shop....Go to Roseville Midway Ford!
Very professional, respectful, consultative/not pushy, don't need to be a negotiator to get a good/fair deal. It was an enjoyable experience and a dealer I am recommending to my friends.
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