The store is always clean even the floor in the shop is white and shines. I scheduled a time and got right in. The service writer called me to be sure I understood the repair. My wife says Ford service is the reason to buy a new Ford.
First time buying here and won’t be the last! The customer service is top notch from start to finish. Each department was awesome and made the process easy. Gage Neel sealed the deal, he was exceptional!
Fantastic service department @ Rick Collins Toyota
by College Prof from Sioux City
April 18, 2018
The service department at Rick Collins Toyota is fantastic! Tim, Penny and the service staff do an outstanding job of customer service. I just took my car in quickly to get a head lamp replaced and they even washed my car! I have bought/driven a lot of cars and this unequivocally is THE BEST service department I have ever dealt with. Kudos to all of you who treat the customer right and are so positive every time I come in! Additionally, my car is about 1,000 miles short of 100,000 and Tim today gave me an "advance estimate" of costs for the 100,000 mile checkup--WITHOUT my even asking. I just cannot say enough positive words about how great this service department treats the customer and services the customer's car! KUDOs to all of you!!!
Tom was very helpful and thorough. He made sure I looked at all of the different vehicles I wanted to see and then took the time to show me and test drive each one. Valente was straight forward with it came to the paperwork.
I've purchased from dealer 3 times, great service.
by Jeremiah Crosby from Dakota City
October 21, 2015
I have purchased 3 trucks from this dealer and every purchase experience has been great. Not only were the trucks reliable and in great shape the price was great too. And seller worked with me on price when I didn't have much money. As long as I keep getting treated nice by this Dakota Auto Sales they will always have my business.
Brought car in for a parking cable bolt recall. Job went much faster than expected. Received 1st rate service from the staff. Customer lounge was above average with an excellent selection of beverages and snacks. 1st time at this dealer and could not be happier.
They were very nice and their prices were better then all the other dealerships, They also gave me 900 more for my trade inn then anyone else, I would recommend them to my friends and family. Thanks John Engle.
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