The Gilbreaths: Love our New Ford Explorer XLT !!!
by Bamaboy from Mentone, Al.
April 20, 2018
Excellent Place to buy a new or used car, Staff is very friendly and Knowledgeable, Facility is very Nice and No pressure sales staff made buying more pleasant. Willing to work with you to get you the best price for your money, Highly Recommend! A+ All around!!!
by Bruce and Jeanne Smiertka from Guntersville, al.
March 7, 2018
This dealership made car buying, easy, fair, and we were impressed with the friendliness of everyone at this facility! No haggling forever before coming to agreement on the price or our trade in! Thank you, we love the car!
We are so glad we chose Harbin! They treated us very well. Most dealerships we have been to have taken well over 3 hours but not Harbin, we were there for about 2 1/2 hours all together. They got us in a car we love with a great payment for something so new! We will continue to do all of our future business with them! Thank you.
Top notch salesmen and financial employees made initial buying process pleasant and comfortable in all aspects. Follow up communication between customer and sales staff as well as customer service pr was, and is, timely and positive.
Very pleasant experience. The truck I purchased, I first saw on the Harbin Ford web site. When I saw the truck in person, it looked as good as it did on the web. No pressure from the sales force. I was on line chatting with someone from Harbin about the truck and received an email shortly after our conversation was over with answers to my questions. All in all, it was a great experience.
Always love dealing with these guys as a contractor I go through vehicles and my vehicle is one of the most important parts of my business. I personally wouldn't want to deal with anyone else. I have to stick with the people that take care of me. Harbin automotive is certainly appreciated!!
Visiting from out of town when engine light come on. I showed up at dealership late in afternoon. Front Desk was pleasant and efficient in arranging an appointment the next morning. The Service Manager called with problem & cost within the hour. He was knowledgeable and had my vehicle repaired back to me the same afternoon.. Would recommend dealership to anyone.
It's a comfortable atmosphere and the staff is helpful from the top down. Jay and Mark were very helpful when I was deciding what to buy and Michael handles the paperwork in a professional and easy way.
I drove from Huntsville to Scottsboro because I had heard good things about Harbin Ford. Mark Warren met me at the door and from the moment I met him I new I made the right decision to go to Harbin. Mark was extremely professional, to the point, non-high pressure, and made absolutely sure the vehicle I selected was the right vehicle for me. The Harbin team was having their Thanksgiving family meal while I was there and they invited me to attend. When it was time to meet with the finance manager, Mike Curry, I thought here it goes, he???s going to try and sell me everything under the sun. He didn???t. I sat down in his office and he said let???s get you on your way. I signed the documents and he said your good to go. I asked him ???aren???t you going to try and sell me extended warranties or Gap insurance or something???? Mike said ???No??? Mark all ready told me you didn???t want it. ???We???re here to give you what you want??? l really appreciate the Harbin team and I will be back!
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