William Phillips made it so easy to buy my new truck a 2019 F-350 Platinum that is Black. It was so great working with him because he made the experience effortless. Friendly Ford of Crosby has great people working for them and I will be back to buy my next vehicle from them.
Awesome truck overall
by Pat from Spooner wi
December 27, 2018
It has a lot of options that I like however it has a lot of issue mechanically that had to be fixed and there are still issues with the truck that the dealership won’t fix cause there shady
I purchased a vehicle from Friendly before and used them again because of their friendly and honest dealings. They were just as friendly and honest with my recent purchase as they were the first time. Thank you again for your honest pricing and dealings.
by RRose07 from Bartow,Fl
December 9, 2018
Even being a used vehicle it seems long lasting. Drives smoothe, great exterior and interior. Systems all upgraded, power locks, back up camera small for the size truck it is but nice. Would definitely recommend!!!
Ask for Stanley as your salesman. He listens very close and delivers! Sammy takes the pain out of financing details. Jose makes certain it all happens to your satisfaction. Friendly Ford truly is friendly!
I purchased a 2017 Escape SE and it was the best experience I ever had when purchasing a car. My sales lady Taylor was the best, she had everything ready for me. All I had to do was come sign the papers n pay down payment. The car was washed and full of gas ready for me. Thanks Planet Ford and Taylor. I am going to recommend you guys n Taylor to my family n friends. I am completely satisfied!
f you're in the market for a car, this is the best place to buy from. Valerie Williams was so helpful. Her customer service is excellent. I'm telling all of my friends and family to see her. thank you again.
Most reliable car I have owned.
by Joe C. from Elyria, Ohio
January 10, 2019
This truck has so much leg room. The panoramic sunroof is so amazing. Very pleased with this vehicle and would highly recommend it to anyone.
Working with Ann and Waleed was absolutely amazing!!! They made us feel comfortable with our new car buying experience. We really appreciated their expertise and knowledge of Subaru vehicles. I really enjoyed the fact that they took the time to get to know us, they asked about our family and kids, and how we will utilize our new vehicle. With all this information, they were able to show us some great vehicles and finalize our decision. We love our new Subaru!
by Steven1986 from NY ny
December 22, 2018
This trucks is the best I've have ever owned.its a great and reliable truck.style and comfort are the best and the warranty is great. Ford is a great buy
Overall 4 stars. Didn't give it 5 stars only because I dropped off my car at 9:45am for a 10am apt. Had some errands to run and asked if they could wash it once oil change was complete since i was in no hurry, (remember -I was dropping it off). I got a call back about 2pm that it was ready but we were still running errands, I asked what time they closed. I was told 5pm but to be there by 4:30. We arrived at 4pm and after letting the counter person know i was there for my car they realized it hadn't been washed so they said it would be a quick 5 minute wash, I waited approximately 20 minutes! Not a big deal but my car was ready at 2pm and you waited until i arrived to go wash it??? So not really a big deal but just wished it would have been done before i arrived but in the end it was a free car wash. Gave the facilities 3 stars because major renovation is occurring but I'm sure once it's all complete it will be great. So overall 4 stars.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
by Bill45 from South Point OH
December 19, 2018
This truck is comfortable and quiet. The performance is great and I love the humm of the V-8. I have finally found the vehicle for me!
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Very Solid Truck
by Dillydilly from Raymore, Missouri
December 11, 2018
Impressed with the power from the ecoboost, i was on the fence between the 3.5 EB and the 5.0 but very glad i went with the EB. More power than any truck I've ever owned and 19mpg. The Interior has more features than pretty much any other comparable truck and is well thought out. My only complaint is that Sync 3 is terrible. Its impossibly hard to update, lags 2-3 seconds after you touch the screen, wont scroll, and doesn't understand voice commands. The only saving grace is that if you hold the voice command button you can use Siri from your phone rather than the sync lady, it bypasses all of SYNC's interface and just uses your iphone which is much better. I would also recommend getting the updated USB module so you can use Apple Carplay, that interface is far and above that of SYNC.
Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 4, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
My husband and I want to commend ms Hilda Garza and the finance manager David. My husband Shannon called the dealership and told them exactly what he was looking for in a truck and when we arrived ms Garza had the truck picked out to show us and withing a few hours we were doing paperwork and approved with 0% intrest!!!!....also I wanted to trade my mustang in on a new truck so in a few days later after my husband purchased his f150 4x4 .....we came back and once again Ms Hilda Garza helped me find the truck I wanted and she also made this buying experience pleasant as the first time we bought and again within a few hours we were signing papers on my new f150 4x4 truck I wanted!!!!.....Thank you ms Hilda Garza we love our new ford trucks!;)
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Great truck. V8 has lots of power for towing.
by Icemac from Ponoka County Alberta
December 18, 2018
Great truck. Lots of power for towing. Great options. I have had no issues with it. Test drove all of the import and domestic trucks before deciding on buy a ford. Bought it as it had better quality than the others.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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