We have previously purchased our other vehicles elsewhere. We had a Ford Fusion that had two different recalls on it and we took it to Pudmann for service. Their service department was excellent and because of that we went to purchase a new vehicle through them. We have never had as positive of an experience as we have with Pudmann Ford. Our salesperson, Elliot was fantastic. The finance man Bill, excellent too. They made the experience so smooth and easy. Every interaction we have had with anyone at this dealership has been great! Would highly recommend this dealership to anyone and recommend them seeing Elliot. You will be pleased.
All the best! That's what we wish our friends, and our friends at Pundmann Ford deliver "all the best" each time we take our car to them for service. They treat us like friends, know our names, show us respect and care. Even the people who are not directly involved with our service treat us that way.
Purchased a new vehicle (An Escape) Looking for and purchasing was not a problem. Everything has been great, Went in at 8:00am, Home by 3:00pm with my new Escape. It’s about time for my first oil change, so customer service, I don’t know yet.
Exactly one month ago, I was in the market for a Mercedes Benz CLA 250 and they had one. It was the right price, the right color, the right mileage. I didn't call before hand to set up an appointment, but that didn't make a difference. I was made immediately comfortable by Marvin. He introduced himself and put me at ease. My sales expert, Dave, was frigging awesome. He knew so much about the car. When I wasn't sure if I wanted it or not (at first I was underwhelmed), he had me test drive a BMW 320i for a comparison. I still wasn't convinced, so Marvin suggested I take it home overnight. Everyone agreed and of course, I fell in love with it. I traded in a car and they gave me a fair market value. I did come with my own financing so it made the transaction totally smooth. 2 weeks after I had the car, Dave called me to see if I was still in love and to check on me. He also reminded me that I can bring it there for servicing. This was the easiest and smoothest process I have ever had when buying a car. Everyone here is wonderful and I will always come here. Thank you everyone at Dave Sinclair Lincoln St. Peters.
My salesman Tim did an outstanding job of listening and being patient with me. I had two trade ins and wanted to reduce my overall financial obligation and own a vehicle that has a warranty. Thanks to Tim im a proud new owner of 2018 F150 xlt. I love it.
Larry Guthrie is the best salesman I???ve dealt with
by erick from DealerRater.com
December 2, 2018
I drove 1000 miles based on a deal we made over the phone. Mutual trust between Larry and myself led to quick paper work and an awesome experience when I arrived after 14 hours of driving. There were no floor mats in the vehicle and when I asked about them, Larry immediately solved the issue by giving me upgraded all weather floor mats. I guess I???ll be driving back to Illinois next time I need a truck.
We got a great deal on a new car. The sales people were professional and respectful. They were not pushy and helped us find a deal within our desired specifications without pressuring us for add-ons we didn't want. Would definitely recommend going here.
Buying a car can be stressful, but we had a positive experience at Sunset Ford and with our salesman Tim Stewart. We had an idea of what we wanted, we did our research ahead of time and made sure we were prepared when we arrived at the dealership. It was very apparent that Tim respected our time and wanted to see us back on the road as quickly as possible. He was straightforward with us and was patient with my questions. We would 100% consider returning to Sunset Ford for our next vehicle purchase.
Brought my mustang in for an oil change and check up, ended up needing 4 new tires. Mike helped me choose a great set of tires for a great price, he worked with me to make sure the timing was spot on and I was able to get back into my car before the end of the day. Extremely professional and helpful.. I plan to go back to Mike for all my service needs in the future.
We worked with Milton Wright. We came to the dealership with a vehicle in mind. He helped us to it right away and was very pleasant. When it came down to the negotiating he was very patient and willing to listen to our requests. He was easy to talk to and personable. We will be back to see him again in the future.
Jon Feraro and the team at Suntrup are awesome. We needed a more reliable car for our family and a cheaper payment then we were already paying. Jon went above and beyond to help us. Our credit wasn't good. And Jon and the team didn't stop till they got us approved and with something we were wanting. Thank you so so much. You guys have been a blessing to our family. Don't remember everyones name thay worked so hard for 2 days to get us approved. But Thank you Thank you..
The sales rep spoke with me at length about my own needs for my next car and showed me a number of different cars on the lot. He did not make me feel pressured to buy, and made sure I was fully satisfied with the car before I bought it. If I still live in this area next time I need a car I will be returning.
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