I drove an hour to this dealership to test drive a used 2014 Ford Fusion. I needed a car ASAP as mine was no longer working, and even with the knowledge that I was in extreme need of a new car, no one was uncomfortably pushy. Dawn was very kind and helpful and when I did not like the used Fusion, she offered me the option of test driving a new one. As this would be my first new car, I knew it would be a long shot to be approved for a loan with no co-signer and a small down payment, and as expected I was not approved. Dawn and her team went out of their way to find me another vehicle on their lot that they thought I would have a better chance of qualifying for. After driving another car, Dawn went to see if I would be approved and came back with the news that her team had been attempting to find a way for me to take home the brand new Fusion, and that they had! They went above and beyond to make sure I was able to have a car and that I understood why it was easier for me to qualify for the new one and not a used one. They were a huge help to me as a first time car buyer and it was the best experience! They were all wonderful and very excited to help me become a new car owner!
sales person was friendly and helpful, knowledgeable and demonstrated the basic features to get us started. he made sure the car was ready on schedule. the paperwork was necessary but tedious. cathy took the time to explain fully what was required and let us take breaks as needed.
Code viewed on dash engine was missing turned off restarted ran fine reported to dealership and they corrected problem in wiring under warranty same day no appointment was required and waited for repairs at dealership
The staff was able to get me a appointment on short notice before I took a trip. They got my car in exactly when they said and has it back to me shortly before the time the estimated for the service. I appreciate that my time was not wasted waiting and how friendly they were
We bought a beautiful new Ford Edge today. We worked with Dennis to drive and select our vehicle and Marty to complete the paperwork. Both were very accommodating, knowledgeable and extremely helpful. We were given ample opportunities to ask questions and never felt pressured.
Was looking for a specific car for my son and found what I needed at Hiller. Our salesperson Terry was very helpful and straightforward. A couple issues developed right after the sale and Terry had a loaner waiting and had the repairs done quickly. It had been a while since buying a car from a dealer and am very pleased with the experience at Hiller, especially Terry.
Worked with Dan N. and he made everything very clear with none of the shenanigans I???ve experienced in working with other dealerships. Would recommend Dan and the team at Ewald to anyone looking for a fair price and easy process!
Bill was great worked with my parents to make sure they were happy before making purchase. I am Jay their son and he called me at work to answer any questions. Great dealership
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