Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
Comfortable, Friendly Sales Experience - Amazing Value
by GMCx3 from DealerRater.com
December 1, 2018
This is the third car that I have purchased from Justin at #1 Cochran in Robinson, and with each one, the experience has been friendly, welcoming, and comfortable. He is extremely knowledgeable and really takes the time to get to know his customers and their needs. I am confident that he helps me find the best value without being pushy and he is always available if I have questions or concerns with my vehicle. You are not just a customer to him, you are a friend and he conducts his sales in that way. I would highly recommend Justin and #1 Cochran to my friends and family.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
My car purchase experience was wonderful. This was all due to Ed Adams. He helped me every step of the way. He is such a kind and wonderful person. He is very good at his job and goes above and beyond to help you. I will refer anybody who is looking for a new vehicle to Ed because I know the service they will get will be exceptional Just like mine was!
This dealership is wonderful. The employees were friendly, helpful, without any high pressure sale's tactics. They kept a car for me without a deposit. Their prices were excellent and no outrageous dealer fees. This dealership's customer service is exceptional. Thank you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Salesman Dan and other employees we spoke with were very friendly and professional. Any questions we had were answered satisfactorily and paperwork was done in a short time. Excellent price on the vehicle we chose and a fair trade in price was offered. Would gladly do business with this dealership in the future.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
NICK was my salesman. I would recommend him all the time. Work with me taking the time to explain everything also going over all the tricks and new stuff the vehicle is capable of doing with it being a new 19 tundra.
Few weeks ago I had my car service by Dan Curley......awesome job....inspection etc...10/31/2018 my first accident in a lot of years....I called next morning took my car down....Nate R. took care of me and my car right away....(Have to say the two young ladys at the front very friendly and great big smiles and they also do excellent job) Work was done I am very happy I purschase my car there (after 19 years holding on to my other car why did I ever do that) But I am one happy camper.......I was treated awesome and the service on both visit really great....Thank you staff at Kenny Ross Ford Library Road.....
I purchased truck sight unseen on Greg's word and a few pictures. The truck was excellent beyond expectation and the experience was one of the easiest purchases of a vehicle yet. My thanks to Greg, Bob and the rest of the team at Woltz & Wind Ford.
Couldn???t of asked for better customer service from my salesman Greg and the entire Woltz and Wind staff. This my second purchase from Woltz and Wind and I cant wait to go back again!
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