I stopped in to look for third row seating and they found the perfect vehicle, the 2019 Flex.
I love it!! Cory Mounce worked wonders, the signing process was simple and quick. I will use them again and recommend you do too.
Best truck ever!
by Tele from Alexandria, NH
January 6, 2019
This 4x4 truck is awesome. It is a 2016. But, still smells brand new. It is very clean and is everything we need with very low mileage.
This is the third auto that has been purchased at Don Franklin Ford in London, KY by my family. The customer is treated with respect, never rushed to make a quick decision about a purchase, and any questions are answered with knowledge about the vehicle. I would highly recommend any one that is interested in purchasing a vehicle to go to Don Franklin. You won't have to look or search at any other business.
Awesome truck overall
by Pat from Spooner wi
December 27, 2018
It has a lot of options that I like however it has a lot of issue mechanically that had to be fixed and there are still issues with the truck that the dealership won’t fix cause there shady
Everyone I dealt with was friendly and efficient. It was undeniably the best customer service I have ever received at a dealership! It’s true that at Don Franklin, you’re not just a customer because they treat you like family! I highly recommend this dealership. You can buy a car anywhere but you can’t find this type of outstanding service anywhere else.
by Steven1986 from NY ny
December 22, 2018
This trucks is the best I've have ever owned.its a great and reliable truck.style and comfort are the best and the warranty is great. Ford is a great buy
We went to Don Franklin Ford after all other dealerships fell through. We spent the better part of 5 hours looking at 3 or 4 different cars, one of which the company offered to have brought it for us. They were hospitable in every way and the gentleman who helped us wouldn?t stop until we found a great car at a decent price. Though it took longer than expected, we ended up with a great deal on a luxurious car. I will be shopping for cars here from now on.
Great truck. V8 has lots of power for towing.
by Icemac from Ponoka County Alberta
December 18, 2018
Great truck. Lots of power for towing. Great options. I have had no issues with it. Test drove all of the import and domestic trucks before deciding on buy a ford. Bought it as it had better quality than the others.
I went down to Somerset from Louisville blind as to what type of dealership it was, and honestly, it was great. The staff let me take the truck out for a spin (even in the rain), then went over the strengths and weaknesses of the vehicle for my needs. We got rolling on numbers pretty quickly, and after a quick back-and-forth, we settled on a number that everybody could live with. The whole thing was pretty painless, and I'd recommend the dealership to anyone.
Very Solid Truck
by Dillydilly from Raymore, Missouri
December 11, 2018
Impressed with the power from the ecoboost, i was on the fence between the 3.5 EB and the 5.0 but very glad i went with the EB. More power than any truck I've ever owned and 19mpg. The Interior has more features than pretty much any other comparable truck and is well thought out. My only complaint is that Sync 3 is terrible. Its impossibly hard to update, lags 2-3 seconds after you touch the screen, wont scroll, and doesn't understand voice commands. The only saving grace is that if you hold the voice command button you can use Siri from your phone rather than the sync lady, it bypasses all of SYNC's interface and just uses your iphone which is much better. I would also recommend getting the updated USB module so you can use Apple Carplay, that interface is far and above that of SYNC.
Bought 2002 chevy express van from them in fall 2017 had only 8 months and the transmission blown out at only 80,000 miles.Don franklin will not stand behind what they sell cost of repair 3,000.00 l have not even made that much in payments yet to buy the van.Very unhappy got stuck with a lemon Service dept is good friendly as well as sales my issue is standing behind what you sell and making things right this is the first vehicle l bought from Don franklin most likely will not buy from again.
by RRose07 from Bartow,Fl
December 9, 2018
Even being a used vehicle it seems long lasting. Drives smoothe, great exterior and interior. Systems all upgraded, power locks, back up camera small for the size truck it is but nice. Would definitely recommend!!!
I had been looking for a vehicle for 3 or 4 months. I told the salesman up front what I needed and expected from him. Jesse Tucker did everything I asked. I drove 4 hours to get there and did not want this to be an all day thing and it wasn't. We bought a Suburban and we have been so pleased with our purchase. We were there a little longer than planned because of me trying to decide what warranty I wanted. They were not like the average dealership. We will be back again. We appreciated the whole team.
I live in Knoxville, TN. The dealership had someone meet me in Jellico to test drive the truck. I purchased the truck and they delivered it to my home clean and with a full tank of gas. They kept every promise made involving my purchase. Thanks Chase Thompson.
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