We were waited on immediately by Jason Dellaria. He is very personable and professional. All of the staff were friendly and helpful. I will recommend this dealership, and Jason particularly, to anyone looking to buy a car.
Not sure what I was going to do today while turning in my leased vehicle,however I ended up leaving with a new vehicle. Joe Bauman, my salesman did a great job of not pressuring me and making me feel so at ease. Not only Joe but every one in the facility that dealt with me were very professional. I was very happy with my visit today at Dave Arbogast thank you.
As far as the sales staff they were top notch couldn't ask for a better experience Darla went way above and beyond get this sale done and I'm here to say I couldn't be made happy with the way she handled our situation kudos to you I would easily suggest someone I know who's in search of a new or used car to check out this dealership
I recently purchased a certified pre owned vehicle from Springfield Buick GMC Cadillac. I did a lot of homework and scoured lots around Ohio to find what I wanted. Not only did they have the vehicle I wanted but I was shocked when they set up an appointment to look at it. Kyle Hughes made sure the vehicle was fueled up, clean, and was waiting for me at opening. Kyle had a detailed knowledge of the vehicle and all of its features. Other dealerships I had visited it had been very clear the extent of the salesperson's knowledge stopped at 'gee, it's a nice car'. Kyle was friendly, down to earth, and was nonsense, no pressure. He went out of his way to answer any and all questions both before and after the sell. I'd also like to give a shutout to Holly Bundy, the finance manager. She made the transaction quick and painless. It's very clear that Springfield Buick GMC Caddilac takes good care of their employees and their customers. They are all friendly and really seem to enjoy their job. I would definitely recommend them and when I'm in need of a new vehicle again I will be going back.
I bought a used vehicle with no warranty.I had to purchase extended warranty.I. let the salesman know where I wanted the payment to be he came back with a offer higher than I wanted I told him I couldn't do that he got cocky with me so I walked out.I was on my way home when he called with an offer that I needed which was made by his boss.So if it wasn't for his boss getting involved I would of went somewhere else to get a truck.
Devon was fantastic! Couldn't have asked for a better rep to go through. He was friendly from the beginning and established great rapport during the test drive. I would not have ended up buying if it wasn't for his sensitivity to my time and needs. Greatly appreciate his help, honesty, personality, attention to detail, and work ethic. Your company is very blessed to have him on staff.
I was interested in a car they had online and emailed them a few times for an estimate on the vehicle taking my trade into consideration. Gave them mileage, VIN #, etc but never heard back. Then they emailed me asking if I'm still shopping. I said yes here is the car I'm interested in gave them my trade info again but no response.
Once again I am extremely impressed with the service at Beau Townsend Ford. Having a leak and low tire pressure (below 10 psi) from a screw in my tire on my way to work I stopped in at Beau Townsend where I purchased my vehicle. Understanding the appointment process and heavy business leading up to Thanksgiving I wasn't expecting to get such quick attention to my problem. The staff was courteous and understanding and told me they would do their best to get me in and take care of the problem. After waiting a bit they patched my tire and I was on my way. What a relief!!! Thanks folks.
Just moved to Enon and needed a truck. Stopped at Stout Sales. They have a great selection of Trucks found the perfect Truck for me.Shawn is a great guy.He not like others. He listens to your needs and gets you what.I am very Happy!!Five Stars to Stout Sales. Great Prices.
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