We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
Very Solid Truck
by Dillydilly from Raymore, Missouri
December 11, 2018
Impressed with the power from the ecoboost, i was on the fence between the 3.5 EB and the 5.0 but very glad i went with the EB. More power than any truck I've ever owned and 19mpg. The Interior has more features than pretty much any other comparable truck and is well thought out. My only complaint is that Sync 3 is terrible. Its impossibly hard to update, lags 2-3 seconds after you touch the screen, wont scroll, and doesn't understand voice commands. The only saving grace is that if you hold the voice command button you can use Siri from your phone rather than the sync lady, it bypasses all of SYNC's interface and just uses your iphone which is much better. I would also recommend getting the updated USB module so you can use Apple Carplay, that interface is far and above that of SYNC.
I would wholeheartedly recommend Griffin Ford to friends and family. From day one they took excellent care of me and gave me all the help needed to make my long distance car purchase. I want to thank Tony Miller for his friendliness, patience, and honesty. I think Tony's attitude and honesty gave me the confidence to make the purchase without concerns. Even after the car was paid in full, he continued to help with the shipping process never once saying that's not his responsibility. As a car enthusiast, I have made many car purchases from all parts of the country and have worked with many salesmen, but working with Tony was professional and memorable and if the opportunity presents itself again, I would purchase from Griffin ford and Tony will be my representative. Tony, If your boss is reading this... Boss give him a raise! Respectfully Rey Ruiz San Luis Obispo Ca
I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
Great truck. V8 has lots of power for towing.
by Icemac from Ponoka County Alberta
December 18, 2018
Great truck. Lots of power for towing. Great options. I have had no issues with it. Test drove all of the import and domestic trucks before deciding on buy a ford. Bought it as it had better quality than the others.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by RRose07 from Bartow,Fl
December 9, 2018
Even being a used vehicle it seems long lasting. Drives smoothe, great exterior and interior. Systems all upgraded, power locks, back up camera small for the size truck it is but nice. Would definitely recommend!!!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
Most reliable car I have owned.
by Joe C. from Elyria, Ohio
January 10, 2019
This truck has so much leg room. The panoramic sunroof is so amazing. Very pleased with this vehicle and would highly recommend it to anyone.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I went in to look at a car I wanted and I got the car at a great price. Kelsey was the best salesperson I've ever dealt with. There was no pressure into getting something I didn't want. I would recommend her for anybody. Amazing service.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
Most reliable car I've owned
by Ford Truck Guy from Akron, Ohio
December 27, 2018
This is the best truck on the market, I highly recommend it over any other truck out their. I can't imagine life without this beautiful 6 1/2 Foot bed!1
I drove an hour to this dealership to test drive a used 2014 Ford Fusion. I needed a car ASAP as mine was no longer working, and even with the knowledge that I was in extreme need of a new car, no one was uncomfortably pushy. Dawn was very kind and helpful and when I did not like the used Fusion, she offered me the option of test driving a new one. As this would be my first new car, I knew it would be a long shot to be approved for a loan with no co-signer and a small down payment, and as expected I was not approved. Dawn and her team went out of their way to find me another vehicle on their lot that they thought I would have a better chance of qualifying for. After driving another car, Dawn went to see if I would be approved and came back with the news that her team had been attempting to find a way for me to take home the brand new Fusion, and that they had! They went above and beyond to make sure I was able to have a car and that I understood why it was easier for me to qualify for the new one and not a used one. They were a huge help to me as a first time car buyer and it was the best experience! They were all wonderful and very excited to help me become a new car owner!
Very accommodating, no complaints. Can pick up as late as 8pm on a weekday.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.