Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
Awesome experience. Went way beyond professional, courteous
by Joe&Kathleen from DealerRater.com
December 0, 2018
Everyone at the dealership, especially Kenny went far beyond expectations. In our situation, we had a horrible purchase from the previous dealer we had purchased from, and were left high and dry (spent an entire year paying for repairs and trying to get the car to pass emissions-nothing short of a nightmare). I came into the place exasperated and in tears. Between all of this the dealer listened to our needs-provided a amazing solution. I will never forget how they were able to actually sell a car through an empathetic situation that met our specific needs. We love our 2019 Nissan. Thank you.
Quick timely service. Got our vehicle in for diagnostic in a couple of days that worked with my wife's day off. Communicated issue and repaired in one business day. Professional, courteous, and priced comparably to other dealers.
We just leased a new Buck Envision. Each department was very attentive , knowledgeable, and thorough as we moved though the process of leasing our car. We had a great experience and would definitely recommend Eric Von Schledorn as the place to purchase a new car.
The entire process was so easy with EvS. I was looking to lease a Ford Edge, and Alex was upfront about the deal terms and patiently walked me through all of my questions. Multiple people on the team stayed late to help us get through the paperwork and get us out the door, and they were able to support getting the process started via email. I usually feel like I'm getting screwed somehow in a lease, but did not feel that way with this team.
Very professional and friendly staff, you won???t go wrong buying from them as they do an excellent job. Alex was great to work with and I would recommend him and the dealship to anyone looking for a new or used vehicle.
Alex was professional in his demeanor and delivery of services. He was available to both Amy and I while exploring vehicle options and remains available to us with questions we have after our purchase.
My wife and I were "looking" for a different vehicle for her. A co-worker suggested Eric Von Shledorn. We had been to all the lots in Plymouth and thought the 15 mile drive would be our next plan. How pleased we were! We ended up getting more than we were looking for, but completely satisfied with the what we did buy. The entire experience was very painless.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
Thanks to the service and sales staff at Buick I had a fantastic experience buying a vehicle! From working with the sales guys on buying the vehicle to the condition it was presented in and explanation of the vehicle. Thanks guys!
Everyone was very nice and helpful! From the moment we pulled in the lot we were greeted and treated very well. We looked at different vehicles and the saleman was open to letting us look and drive anything and kept a positive attitude the whole time. All the other salesmen/managers were very friendly and nice as well. Great service would definitely recommend!! Prices were very fair as well below blue book value.
We had such a great experience at Van Horn. It had been 15 years since we bought a new truck so things have really changed. Our sales person Mike was so patient ! We had a thousand questions. It took a long time for us to pick just the right options we wanted on our truck. We also enjoyed working with Anthony in finance . We wanted to go over all the options there very carefully. No problem! We never felt rushed, as he also answered all our questions. We will be back
Excellent purchase experience at Lenz Truck! Tony and Justin were great and got me into a truck without any hassle. They made everything work for me on my schedule. THANKS!
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