I had my engine light come on while traveling and pulled into Ford Lincoln of Cookeville. Steve Brown greeted us in the parking lot, provided us with a loaner vehicle and arranged for the service department to take care of us. Christina Root, Service Advisor promptly took care of everything in a very professional manner, had us back on the road after a reasonable waiting time, and even washed the truck. Great staff at Ford Lincoln of Cookeville and highly recommend this dealership! Thank you so much Steve Brown and Christina Root!
I was encouraged to take my time to look around. Ira was available to answer my questions and point out things I hadn't thought about. On my first visit I told him I needed time to think about all I had learned and didn't want to be constantly "pestered". He said he would use email to send me the follow up answers to some of my questions which he did. When I did contact him, he was very responsive without being pushy. I very much appreciated his help. This was an excellent experience!
My husband and I were greeted soon aftdr arriving on the used car lot by Aaron and his staff and before we knew it we were driving away in our chosen car theze guys were very procfessional and had us on our way in no time
They didn't have the truck I wanted in stock but worked very diligently to find exactly what I was looking for. When they found what I wanted they had it at their store the next day. Went above and beyond to make the experienced as painless as possible and were very competitive on price. Older facility but had everything I needed.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.