We had an absolutely awesome experience buying a car from Kim Woodburn. I cannot say enough about her honesty and professionalism. This is where we will go to buy a car in the future and recommend to anyone who cares to buy a car from a qualified professional. Great job and thank you Kim !
Didnt like the fact that because you buy a car cash they cant provide you not even 1 day warranty like what if you didnt notice something minimal they should give you at least a week i mean not necessarily on the body of the car but at least any mechanical things you may have not noticed like a horn not working. -_-
Working with Ann and Waleed was absolutely amazing!!! They made us feel comfortable with our new car buying experience. We really appreciated their expertise and knowledge of Subaru vehicles. I really enjoyed the fact that they took the time to get to know us, they asked about our family and kids, and how we will utilize our new vehicle. With all this information, they were able to show us some great vehicles and finalize our decision. We love our new Subaru!
Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 4, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Russell and Smith has given me great customer service since the first day I walked in looking at cars two years ago. They take care of their customers who are just walking in or who have made an appointment and the wait time is always reasonable. Beat dealership in Houston
My husband and I want to commend ms Hilda Garza and the finance manager David. My husband Shannon called the dealership and told them exactly what he was looking for in a truck and when we arrived ms Garza had the truck picked out to show us and withing a few hours we were doing paperwork and approved with 0% intrest!!!!....also I wanted to trade my mustang in on a new truck so in a few days later after my husband purchased his f150 4x4 .....we came back and once again Ms Hilda Garza helped me find the truck I wanted and she also made this buying experience pleasant as the first time we bought and again within a few hours we were signing papers on my new f150 4x4 truck I wanted!!!!.....Thank you ms Hilda Garza we love our new ford trucks!;)
Working with Jacoby Garmon was a great experience. My husband dealt with him on his purchase and I reached out to him to have him help me with my purchase as well. Everything was super fast and easy. Everything was done online and via text. Super convenient for me as I don't like wasting valuable time. I looked at the inventory on line told him what caught my eye and he got the ball rolling. Emailed him all pertinent info needed and once my paper work was ready to sign I just came in got that done and I was on my way. We dealt with both Chad and David for the financing part of the deal and they were both great at explaining all the offers/deals available to me. Great dealership experience overall.
Overall Ben found the car my wife wanted at a very good price. The only thing I was disappointed in was when taking delivery I found a small chip in the paint on the front bumper, no gas in car, and it was not detailed very well. I would have expected a show room quality car at delivery. This was not Bens fault it was his support staff. After they did a so so job of detailing it I would have thought they would have said somiabout the cio in the paint but no I had to find it. They say they are going to take care of it. We will see if they repaint it or just use the touch up paint.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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