My wife and I took our 2017 Ford Edge for service. Two minutes after we pulled over, the assistant manager approached us and inquired of our needs. Our car was left with her for service. We were directed to go to the spacious waiting room. Later, the assistant manager came and escorted us to the customer service for payment while explaining to us the abc of great health for our suv.
We were very impressed with the staff, they were vey professional and treated us with respect. We drove 180 miles to their place of business where we were going to buy a truck. They quoted us a price on the phone and it was exactly that when we bought it. They were and are a great company to buy from. They gave us a price on our trade in and they gave us a loner while they got our truck ready for us. We will recommend this company to everyone . You cannot go wrong dealing with this company and their sales people We give them a very high rating.
I had a great experience from beginning to end. My truck was completed in a few hours and the service rep called promptly to let me know. He let me know exactly what was done and when my next service was due.
I worked with Jim Solomon and it was the easiest transaction I ever experience. Every part of the purchase was easy. Including the UBER ride from the airport to the finance department. I really like the quality of the lift on the truck and the truck was exactly like he said. If there is one thing I noticed, the truck could have been cleaner. However, I had a long drive and it was going to get dirty anyhow. But other than that it was great.
Jeremy was fantastic. He walked me through the purchase of my 16 Ram. He arranged the shipping. I purchased the vehicle sight unseen. I have to admit I was nervous about the purchase. Once it arrived it was better than I had expected. Trevor followed up with me just to make sure I was satisfied. If you're in the market for a pre-owned late-model vehicle, highly recommend them.
We had a great experience purchasing a truck from Net Direct recently. I talked to Trevor through phone calls and texts. He was very helpful and never pushy! My husband drove down to pick up the vehicle and sign the paperwork. He said the process was extremely easy and quick. My husband's exact words were, "I'll never buy a truck anywhere else!" We looked for several months and never found a better deal on a lifted truck than we did at Net Direct. The vehicle looks even better in person, and we are loving it!
Top notch group to deal with - my sales person Samantha was an absolute pleasure to work with - she went above and beyond to help me out with my new truck purchase - Greg as well was a great help in the process. I would recommend NET DIRECT to any one wanting to purchase a lifted vehicle. Thank you so much!!!!!!!!!!!! Sergio Rosello - Tampa Fla.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
Limped my F150 into the dealer with a check engine light and wrench warning light on. Was met by courteous staff. I was warned that due to the upcoming Thanksgiving holiday and the service department being closed that it might be Friday before they could look at it. However, an employee stayed late that night, diagnosed the problem and repaired it late that night. So, it was ready to go the first thing Friday morning. Repair was correct and away I went much earlier than expected. Mr. Martinez was attentive and professional.
I thought they might wash my car, but they washed and completely vacuumed my car. It was spotless and beautiful. I got much more than I ever expected. The service people were all extremely nice and helpful. Thanks again Sewell staff!
Well I went in for an oil change and was there for three hours because when I had my tire fixed at another location they stripped the nuts and bolts on my tire. The process to get that taken care of was longer than I anticipated but they had excellent customer service. Im so thankful the issue was caught and fixed!
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