I bought a 2016 Malibu from another location. I went to the Chevy dealership in Greer and they were talking over 300$ in repairs that might not even fix the problem. I went to Kevin Whittaker on Laurens Rd and William, a service tech, was awesome. Mind you I had already called my credit company to pick the car up. William was kind polite and professional. He helped me get a loaner car while mine was being looked at. My car got a new engine. William was nice enough to inform me that it had previously had work done on it and what would probably happen. I'm keeping my car. If it hadn't been for William and the awesome service they provided I would have messed up my credit. Thanks guys!!
5 Stars to this dealer, Senior Service Advisor, Scott Feinglass and Master Technician, Neal Williams! I took my new (to me) 911 Porsche Turbo S to this dealer for difficult and detailed repairs to the leather dash and a defective transmission mount, both of which were covered by the factory warranty. The work by Neal was perfect and flawless which was necessary because I plan to enter the car in Porsche coucours competitions and other events. Scott did a wonderful job in making sure that the repairs were covered by Porsche as they should have been. He also did a great service in finding me me a rental car while the work was being completed. In addition to the excellent workmanship, these guys got my auto back at the exact time they promised which is unheard of in this day and time. In addition to the above, Scott and Neal are wonderful guys to work with! Again, 5 Stars Plus. Bud in Greenville
Love my F150's
by Wilsonw from Hilton, NY
December 29, 2018
I purchased this truck with 11,000 miles on it. It has been all I could ask for! Performance and fuel economy are excellent and I love driving this for distance.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great sales and service. Cleanest and best variety of used vehicles around! From online to the lot, the buying experience was comfortable and simple. I am very pleased with the quality and value of the vehicle purchased.
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
Love my truck best one out there lots of power
by Long202 from Houston texas
December 27, 2018
My 2017 ford F1 50 best value for the dollar great gas mileage fast acceleration easy to parallel park inside the cabin is laid out so well the seats are comfortable the LED lighting system is in credible best air-conditioning in any trucks sold on the market today in my opinion
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
Silverado or F150...
by OldTruckDude from Lansing, MI
December 25, 2018
Both are great trucks and I have owned/driven both in the past. Been driving a 2014 Chrysler 300 for the past 4 years and it was a great, quiet and gas-sipping car. That 6 cylinder had plenty of power and got 34 mpg at 70 mph. Nice...
Got a little tired of getting my road vision blocked by so-o-o many SUVs and trucks - now that they dominate vehicle sales, so I opted again for a full-sized 4x4 truck. For my money, I chose the F150. I also have great respect for the Silverado, but wanted more of a truck ride than a cushy car ride. The F150 is smooth, quiet, very functional and better suited to someone who wants to own and drive a truck.
I think Silverados have a more car-like ride and are probably best suited to someone that is sure to keep it on the pavement- with an empty box.
If you want something that rides a little stiffer, and really want to actually haul stuff - get a truck - get an F150....
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2017 Ford F-150 XL STX is the COMPLETE Package!
by jSko91 from Houston, TX
December 18, 2018
I didn't have a ton of money to spend, but wanted the best pick-up money could buy... both of those realities collided with this truck. I LOVE this truck! It's been reliable, fuel efficient, it's spacious, it's incredibly good looking, it has everything I need. I can't imagine myself ever getting anything else and I can't see myself even needing a higher 'trim'!
Found the van we wanted and filled out the paperwork and a week later I had a Honda Odyssey in my driveway. This is by far the easiest, hassle free way to buy a car. Eric Smith was phenomenal answering any questions I had and very accommodating during the entire process. I will never go to a traditional dealership to buy another car. I can not recommend vroom highly enough. Give it a try, you won???t be disappointed.
Incredible ride and comfort
by Kenwood821 from Niskayuna, NY
December 16, 2018
I traded in a F350 for my current F150 mainly because of the deal Metro offered. I was a little reserved down sizing but was extremely pleased with the performance. My current F150 is a Tuscany package on top of the factory Lariat. Let me tell you this truck drives it’s self. The F150 has amazing ride, power and towing that I wanted and need. I have only owned it for 6 months but have run it through its paces with towing and traveling with the family. It’s tough enough to pull a loaded dump trailer, 14’ enclosed trailer and yet comfortable enough to ride distances in. My kids love it and there is plenty of room in the back seat and power for their games. Highly recommend the F150.
The purchase was simple and easy. I will purchase my next care from VROOM. I would highly recommend buying a car from VROOM. It took about an hours over the phone and VROOM kept you posted of everything happening in the delivery process. They took care of everything. Thanks.
New Ford F-150 XLT
by Peter0803 from Orlando,FL
December 15, 2018
I absolutely Love my F-150 It rides like a car and sips gas. There is Nothing I don't like or love about my truck. It is Ruby Red Metallic and strangers are constantly complementing my truck.
Chris stander was great to deal with during this whole,process. But eveyine I???ve dealt with has went the extra mile to make sure that I was more than satisfied with not only. With my vehicle but the precess as awhile. I will gladly recommend this,company to anyone looking for a vehicle.
by LovemyPacificainCalifornia from DealerRater.com
September 21, 2018
Our experience with Vroom was better than expected. Our Pacifica Van was like new. The registration in California went smoothly (make an appointment with your local DMV in california) All title papers were in order as well as extended warranty information. My suggestion is know exactly what you want, know the market and you will not be disappointed. Vroom follows through
I purchased a 2017 Titan from Benson. the truck was as advertised and in great condition. The people are friendly and very helpful. The only problem was with Allen Hunt ; a salesman their. He has not delivered on promises he made. and is hard to reach after the sale to find out why the delay on keeping his word. To date I still have not gotten what I WAS PROMISED. I am going back up there to talk to the service mgr. Monday.I am pleased with everyone except Allen Hunt. If you buy a vehicle there don't buy from him!!!! I would recommend Benson Kia but only with a warning. avoid Allen Hunt.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
I recently traded with these guys for a new Jeep Grand Cherokee, but prior to that I've serviced with them for years on my previous vehicle, a Ram 1500 Quad Cab. The service department is great. They keep me posted on what it needs and what its gonna need. Their prices are more than fair, and they stand behind their work!
Bought the truck from RJ. Didn’t play games like the other dealerships in the area especially Lake Keowee Ram. (Ridiculous to deal with). Didn’t play around on price, were to the point and couldn’t have been easier. The next closest deal I got was almost 2k more. RJ had all the paperwork ready, I was in and out with my new Ram. Save aggravation and games and buy from Benson!
You must stop by & buy from Brandon Payne. The best salesman there!! He makes car buying Payneless. :)
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