Every time I bring my car for service I’m greeted with a smile by Tim my service rep. He makes you feel so welcome and the team is prompt and efficient. Beautiful, comfortable, spotless facilities. Reasonable pricing. Honest assessment and don’t try to add on things that aren’t necessary. I won’t go anywhere else.
Lionel Amachree was a huge help. His customer service is what you look for in a cars salesman. He answered every question I had and was very friendly. His help is the only reason I walked out of the store with keys in my hand.
I thoroughly enjoyed my experience with this dealership. I shopped around at two other places but I ended up coming back to this dealership. Staff was friendly, polite, and even had a sense of humor. I would definitely recommend this place if you wanted to buy a vehicle. .
Did my deal long distance after seeing the vehicle at a different dealership that did not want to share numbers so we could start a deal process. So, working with the dealership I. atlanta, we settled on a car and a lease deal. Went to pickup, signed all paperwork, and then found car was missing an item we really wanted. Miscommunication in the long distance deal. They worked hard, found the perfect car, and delivered it to us a little over a week later. Great job in overcoming the challenges of correct vehicle and long distance deal.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
I had gone to many dealerships and spent a lot of time online looking for the perfect vehicle and could not find exactly what I wanted. I stopped by ALM Kennesaw and was met by Jason Ford who found the PERFECT vehicle for me! It is not just the vehicle that sold me but Jason himself. He was friendly, very knowledgeable and made the entire experience very memorable. If you want a great car buying experience come to ALM Kennesaw and ask for Jason Ford!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
From the time we entered the dealership to the completion of the deal our sales rep Dan Burris was 1st class all the way. No haggle, no upscale, just straight ahead professionalism. Very knowledgeable about the product and even introduced us to our new service manager prior to departure. Overall experience was a 10 and look forward to our future experiences at this great dealership I???d recommend Dan and this dealership to anyone in the market for this high end car experience
This will be the sixth range rover I have bought from Land Rover Gwinnett. Mary Cromer takes the best care of me from beginning to end. Her service is superb. I Will never shop anywhere else for a car .
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 1, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
Bought a new Chevy Bolt. Very smooth experience with no pressure sales and great finance options. Larry M had paperwork complete and ready to sign. Fastest transaction for a new car I have experienced.
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