Not hard at all.Almost enjoyable. Our salesperson worked with us all the way. She was very patient and knowledgeable. Rick was very efficient at his job and fast!! Very friendly atmosphere! Would recommend this dealership to anyone.
I have nothing but great things to say about my experience with the dealership. I highly recommend it. Jay went above and beyond any expectation I had to give me a great experience and make sure I got exactly what I wanted and needed. He even rolled out the red carpet, literally!
Sales person Kenya Ellis-Walker helped us filter through the choices we had researched. She is knowledgeable, relaxed, patient and listened to us so that she understood what each of us in this couple wanted. She is great.
Plus the whole Car Max experience is pleasant because you can flip among comparable cars of different makes and compare then and there. And you are not pressured at all because the sales people are salaried--the entire experience reduces stress and gives you more choice. Good for people who prefer space to think and options to compare.
It took me about a month or two to make my decision on what vehicle to purchase.The process was not painful. Aaron took his time and helped me all along with comparing vehicles, test drives and side to side comparisons. It was a comfortable process. Chris also helped a great on the day of the purchase. These guys work as a team and the Manage Tim ensures customers are be taken care off. I will recommend Acura of gainesville for your next vehicle purchase even if you are not looking to to buy an acura.
My experience was all about customer service never felt they were just trying to put me in a car! Great listening from the salesman, his manager and the finance manager. This is the 3 rd time I have done business here and have never been disappointed
My husband and I were looking for a new truck. We were so happy we stopped by here. James our salesman was wonderful. So very helpful and best personality. He helped us find the truck we were looking for at price we wanted. Chris the finance man was also great. I don't have one negative thing to say about anyone there or the service I received. We will be returning back when its time to by another vehicle.
Dustin and the finance guy were great. Love my new Lincoln. Will definitely do business again. They were very organized, I was very specific with how I wanted the process to go, along with my financing and got everything I wanted.
This was by far the best experience I have ever had buying a car. Everyone was very professional and patient. My sales person was knowledgeable and answered my questions promptly. Danny went over everything clearly.
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