Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
2017 Ford F-150 XL STX is the COMPLETE Package!
by jSko91 from Houston, TX
December 18, 2018
I didn't have a ton of money to spend, but wanted the best pick-up money could buy... both of those realities collided with this truck. I LOVE this truck! It's been reliable, fuel efficient, it's spacious, it's incredibly good looking, it has everything I need. I can't imagine myself ever getting anything else and I can't see myself even needing a higher 'trim'!
I went to Framingham Ford to service my Lincoln MKZ and my experience was truly exceptional. From the friendly and knowledgeable staff, to delivery of my repaired vehicle which was washed... I would return to this dealer in a heart beat.
Enjoyed the ride, and performance.
by SirGrubbsalot from Friendswood, TX
December 11, 2018
This truck is very spacious and leathery. I love the console and dash. Plenty of leg room in back. The ride is smooth for a truck and it looks great!
The best sales person Michael Schroeder went well above from start to finish doing his job perfectly. . He came in on his day off to deliver as promised, my car. . I am in awe with the respect he extended to us. Very happy with my Q7. We will be back. Thank you Michael, you rock!
The location was nice and tidy, and the staff was welcomin. Derek was our helper. He was patient and understanding, I just couldn???t make up my mind. We finally settled with a Honda CRV. Let???s just say, I???m a happy camper! THANKS Auto Mall, and Derek!
I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
Sean and Brittany did great job respecting my budget easy process give me a fair deal , very happy with this experience great independent dealer
Incredible ride and comfort
by Kenwood821 from Niskayuna, NY
December 16, 2018
I traded in a F350 for my current F150 mainly because of the deal Metro offered. I was a little reserved down sizing but was extremely pleased with the performance. My current F150 is a Tuscany package on top of the factory Lariat. Let me tell you this truck drives it’s self. The F150 has amazing ride, power and towing that I wanted and need. I have only owned it for 6 months but have run it through its paces with towing and traveling with the family. It’s tough enough to pull a loaded dump trailer, 14’ enclosed trailer and yet comfortable enough to ride distances in. My kids love it and there is plenty of room in the back seat and power for their games. Highly recommend the F150.
Danny Jordan could not have made our car buying experience any easier. He was professional, patient and never once put on any pressure. We are thrilled with the experience we had at Herb Chambers Lincoln of Norwood. James Lewis made the paperwork portion of our purchase a breeze. He explained every detail about the financing and warranty but did not push us to purchase anything we were not comfortable with.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
Love my truck best one out there lots of power
by Long202 from Houston texas
December 27, 2018
My 2017 ford F1 50 best value for the dollar great gas mileage fast acceleration easy to parallel park inside the cabin is laid out so well the seats are comfortable the LED lighting system is in credible best air-conditioning in any trucks sold on the market today in my opinion
Jeremy and the whole dealership were amazing. Jeremy even gave me his personal phone number to text him when needed. Overall, I would recommend Jeremy and this dealership to my closest family and friends.
Silverado or F150...
by OldTruckDude from Lansing, MI
December 25, 2018
Both are great trucks and I have owned/driven both in the past. Been driving a 2014 Chrysler 300 for the past 4 years and it was a great, quiet and gas-sipping car. That 6 cylinder had plenty of power and got 34 mpg at 70 mph. Nice...
Got a little tired of getting my road vision blocked by so-o-o many SUVs and trucks - now that they dominate vehicle sales, so I opted again for a full-sized 4x4 truck. For my money, I chose the F150. I also have great respect for the Silverado, but wanted more of a truck ride than a cushy car ride. The F150 is smooth, quiet, very functional and better suited to someone who wants to own and drive a truck.
I think Silverados have a more car-like ride and are probably best suited to someone that is sure to keep it on the pavement- with an empty box.
If you want something that rides a little stiffer, and really want to actually haul stuff - get a truck - get an F150....
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