Andrew Reynolds was very helpful and gave me what I was looking for. He was very courteous and knowledgeable. Service was fast, friendly and very professional.
Silverado or F150...
by OldTruckDude from Lansing, MI
December 25, 2018
Both are great trucks and I have owned/driven both in the past. Been driving a 2014 Chrysler 300 for the past 4 years and it was a great, quiet and gas-sipping car. That 6 cylinder had plenty of power and got 34 mpg at 70 mph. Nice...
Got a little tired of getting my road vision blocked by so-o-o many SUVs and trucks - now that they dominate vehicle sales, so I opted again for a full-sized 4x4 truck. For my money, I chose the F150. I also have great respect for the Silverado, but wanted more of a truck ride than a cushy car ride. The F150 is smooth, quiet, very functional and better suited to someone who wants to own and drive a truck.
I think Silverados have a more car-like ride and are probably best suited to someone that is sure to keep it on the pavement- with an empty box.
If you want something that rides a little stiffer, and really want to actually haul stuff - get a truck - get an F150....
The entire team at Don Hattan Ford making the buying experience great.
Love my truck best one out there lots of power
by Long202 from Houston texas
December 27, 2018
My 2017 ford F1 50 best value for the dollar great gas mileage fast acceleration easy to parallel park inside the cabin is laid out so well the seats are comfortable the LED lighting system is in credible best air-conditioning in any trucks sold on the market today in my opinion
This is the fourth car my wife and I have bought from Lubbers. Always a great experience. Let's face it, new cars always cost a certain expected amount. With that said, when I compare my cost to other places, I always find that I got the best deal possible at Lubbers. Couple that to the fun, laid back, yet very professional treatment I get, I've never felt better buying a vehicle. Best possible place to buy a new or used car, in my opinion.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
2017 Ford F-150 XL STX is the COMPLETE Package!
by jSko91 from Houston, TX
December 18, 2018
I didn't have a ton of money to spend, but wanted the best pick-up money could buy... both of those realities collided with this truck. I LOVE this truck! It's been reliable, fuel efficient, it's spacious, it's incredibly good looking, it has everything I need. I can't imagine myself ever getting anything else and I can't see myself even needing a higher 'trim'!
I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
Incredible ride and comfort
by Kenwood821 from Niskayuna, NY
December 16, 2018
I traded in a F350 for my current F150 mainly because of the deal Metro offered. I was a little reserved down sizing but was extremely pleased with the performance. My current F150 is a Tuscany package on top of the factory Lariat. Let me tell you this truck drives it’s self. The F150 has amazing ride, power and towing that I wanted and need. I have only owned it for 6 months but have run it through its paces with towing and traveling with the family. It’s tough enough to pull a loaded dump trailer, 14’ enclosed trailer and yet comfortable enough to ride distances in. My kids love it and there is plenty of room in the back seat and power for their games. Highly recommend the F150.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
As Usual a lot of people waiting. The representative was very nice and pleasant. You meet new people in the lobby while waiting. It made the visit and wait not so time consumming. I would recommend your Service to anyone. I wish my oil change wasn't so expensive.
If you are in the market for a new vehicle, I would highly recommend going to see Obi at Mel Hambelton Ford. I have been in sales and management for over 15 years and Obi is a true sales professional. His experience, knowledge, and follow up was exceptional. He took the time to listen to my needs, respected my asks and did exactly what he told me he was going to do!
Robert tells you everything you need to know up front. He???s very honest and has integrity and works hard to give the best experience! Rob made it so easy to purchase a car without all the stereotypical drama. I didn???t feel any pressure to do anything I wasn???t comfortable with. Such a pleasure to work with him!
My husband and I visited Mel Hamilton Ford on a Monday evening to check out used trucks. We really had no intention of buying that day, and in fact, had not made our previous six vehicle purchases from a ???regular??? dealer due to previous negative experiences (they were all CarMax purchases). We were met on the lot by Jason Holland who listened closely to what we were looking for a why. He didn???t try to steer us towards something different at all. We found a used truck, sat down in his office to talk and there was no pressure. He was the easiest car salesman I have ever dealt with. We ultimately decided to purchase a brand-new Explorer, and even after changing our minds, taking a test drive, and having quite a bit of discussion regarding what we were going to do, we left the dealership about 3 1/2 hours after walking onto the lot. Never in my life had I purchased from a ???regular??? lot without spending countless hours there. Everyone was kind, and friendly. Definitely changed my perspective regarding car buying!
Didn't buy a car but have been working with Bruce. Great guy,no pressure, and always a wealth of knowledge
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