For an entire week I traveled from Burkburnett, even dealer in Wichita Falls back to Burlburnett and finally Bowie looking for a good vehicle and most important a good deal. The one part of car shopping I absolutely hate is the back and forth wheeling and dealing that most car dealers feel they must do. I want the rock bottom offer the first time and that is it. I do not have time for the back and forth offers and in the end you never get the deal you want. I went to Patterson Bowie, found a vehicle I liked and the first offer was a great deal we all liked. no back and forth dealing, My kind of service, and all the employees were friendly, curious and treated us like a customer likes to be treated. I will buy from them in the future.
Drove 4 hours for a Great Deal and Great Customer Service
by BRANDEJONES from DealerRater.com
November 27, 2018
Our experience with Patterson started with an online inquiry. They were quick to respond and we decided on a great price that day. We drove in from Amarillo for the exact car my daughter was looking for. Everything was just as posted. From speaking with Brian by email, to the Salesman Jim, and on to Michael for the financial; it was a great experience. Definitely worth the drive.
Great choice of vehicles, pricing was within my range and the hassle free buying experience is what got my business. I hate back and forth heckling and this dealer was not like that. I will recommend Patterson of Bowie to everyone. Thank you Greg Koetter, your a great no pressure salesman.
We were driving our Toyota Highlander home on Dec. 27th when the engine message suddenly told us to get off the road and stop the engine immediately. A police officer kindly contacted the nearest dealership which was Fourstars Ford. Eli from Ford arrived and accessed the engine noting we were leaking too -much oil when the engine ran. We called our AAA to be towed to the dealership. Eli then shuttled myself and young daughter to the dealership for comfort. He then went back to the Toyota where he and my husband sat in his warm truck while waiting about an hour and a half for the tow truck.
At Ford, techs changed an oil cooler tubing and informed us that we could drive it home now. They were kind, considerate and said it's Christmas so no charge. To our relief we made it home that night 5 hours later without incident. We just could'nt believe they would not take our money for about an hours work.
This review will show our gratitude, thanks again!
I have bought many vehicles in my life and this fantastic group of people provided me with the best car buying experience of my life. Super helpful, friendly, and courteous all the way from the lot porter to the Managers. By the way, I got a great deal as well. Take my advice, avoid the big city hassles, and give these folks a shot. You will not be sorry.
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