Allstate ford was a pleasure to work with. My phone calls were always answered and myquestions were answered by my sales associate immediately. I came from out of state to purchase a vehicle and they work with me on the price over the phone. They pick me up at the airport had all the paperwork ready and we're honest about the evaluation of the vehicle when I got there . I would recommend working with the dealership to anyone.
I have found Allstate Ford has the best service department of any I have been to. From the person that directs my call to the counter person in parts, to Rick and Ronda in service and of course the mechanics that work on my trucks. Thanks again, Jack.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Al Jones and the Downtown Ford group are a top notch group of people. I bought a 2003 Ford Expedition; it needed repairs and they hands down jumped on it right away. I've also had a car to drive around during these repairs. They've got the best prices in town and I'd recommend them to anybody looking to buy new or used.
After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
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