During a routine oil service, a major leak was found which could have lead to significant damage to the car. Awesome Ford was considerate of my need to have the car repaired by a definitive date because of a previously scheduled trip which could not be cancelled.
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
I have always felt that I???d rather buy a house than face the turmoil of buying a vehicle. Mullinax???s approach is straightforward and fair. Our sales associate, Chad O, was excellent. He was knowledgeable and efficient in helping us find a solution.
Chad was awesome to work with. He worked hard to find the exact Mustang model and options I was looking for. His knowledge of Mustangs is impressive. He offered to personally help me install some after-market upgrades I am thinking about doing. I would have liked to have gotten a little more for my trade-in but what do you do. It wasn't a deal breaker.
This dealer had the best selection and I drove 2 hours from Portland because no local dealership had what I wanted. Customer service and no haggle pricing were great. It took less than 2 hours start to drive away in my almost new car.
We were puchasing an inexpensive used SUV, but we were treated like we were buying a new car. Even before we travelled o Olympia from Ocean Shores, Leo kept us informed on the status of two vehicles we were interested in. Our sales person, Brian (Junior), did everything that we asked, including laughing at our crazyness. We loved his honesty and hearing about his 7 years experience in the army. Great kid and a great dealership. No matter what you are buying, old or new, you will be treated the same. Randy and Constance Ocean Shores, Wa
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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