Out of towner - great service
April 22, 2017
I am from Seattle, and found the perfect Mini cooper here. Im a hairstylist, so I didn't have time to sit on the phone. I corresponded with Kendra through email, which was extremely helpful. She got me pre approved ahead of time. Due to traffic, we were a tad late for our appointment due to i5 closures, but they were very understanding about it. When we got there, Joe offered their facilities for us to use after our 4 1/2 hour drive. Once we were refreshed, we got to take the cooper for a test drive while they appraised my ford mustang. The mini cooper needs a new battery (we were told the alert was for the key fob, but nope it's the actual battery), and new tires, but even with the price of those it was still a great deal. The financing team went above and beyond to make sure they had all the WA sales tax correct, and they did all the communicating with the DOL. I left my garage door opener in my old car, and they over night mailed it to me. The car even had half a tank of gas, which was nice! I would definitely recommend them.