Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they take care of it. We have been having our vehicles serviced here for over 40 years and we will keep taking our vehicles there. Darren's name is not below but he gets 5 stars also.
The service was done in the promptly in the time that I was promised. I am happy that the work was done completely and all of the service people were very polite and helpful. Primary contact was: Al Rosetter who is not listed below.
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
My experience was great ! Thank you so much West Herr Ford ! The staff was amazing ! Very friendly helpful and patient. The staff was always willing to help and answered all my questions. Definitely made my car buying experience a good one! Also I received the absolute best price on my vehicle. Thank you so much!
We were introduced to Friendly Ford by doing an online search for vehicles, made the comparatively long trip to the dealership, from Jamesville, NY, and we are glad we did. We were introduced to Francis Nicotera and we immediately learned he has our best interest in mind; he patiently worked our requests through his inventory, and we found an F150 we really like, and one that we believe we will give us many years of service, and many miles of comfort. Thank you Francis and the Friendly Team - everyone we meet here is open and friendly, just like the corporate motto.
By far, the best car purchasing experience ever. The entire team at Friendly Ford were amazing. A big "shout out" to my salesman, Mark Morrison"..He went above and beyond to make this buying process fun, stress free and swift. He stepped out of the box and made other suggestions..which I appreciated. Got a tour of the new facility too.
we first spoke with Francis on the telephone before we drove up. He was pleasant and said he would have the truck we were interested in ready. He did everything he said. He was a very nice man. We sat down and figured out a deal. It was one of the best experiences we have had buying a car. We left items our trade in. He had them delivered to our house. Unbelievable kindness to us. We will always come back to Francis first.
The sales team was great to work with, especially Francis. Francis was very responsive and helped me with any and all questions throughout the entire sales process and was very thorough. Ask for Francis!
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