Marques Woods was our salesperson and he was easy to work with through the whole process. He followed up after the sale to make sure everything was okay. We had a couple of wheel covers that did not fit properly and Matt Farrell worked with the supplier to get the full set replaced. We were very happy with the entire process and thank everyone at Baxter for their excellent customer service.
If you are planning to buy a car ask for Matt Eveland. He is very knowledgeable and experience. It was a fast and friendly experience, Also Kudos to the young gal that could drive a stick. we love our 2010 Mustang!
If you plan to buy a car ask for Matt Eveland, very knowledgeable and gave us an outstanding experience without presser. Fast and friendly. Nice work Matt! And kudos to the young gal that could drive a stick shift!
I've previously had a HORRIFIC experience at a different Baxter dealership in the metro area. So bad I swore I would never step foot in any Baxter dealership again. Fortunately my husband knew Matt Jacox at Baxter Ford West Dodge when we decided we wanted an Explorer. Between Matt and Ambrose in sales, I had a absolutely fantastic car buying experience! They cut out all the back and forth that everybody hates.
I'm glad to say I'll actually be able to recommend this Baxter dealership to family and friends!
Just an overall nice, easy experience. great value.
by August from DealerRater.com
December 4, 2018
Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :)
Class dealership ! Frank Mainelli Helped me by a used car. He was honest, helpful and accommodating to all my needs with my purchase. I highly recommend this dealership, ???ask for Frank!??? Roxann Frey
Went in buy a 2018 raptor and ended up with a platinum instead. Was taken care of just needed a little more TLC. This is the third vehicle that I have purchased in the last 7 years from McMullen and have had all the service done they with just minor issues.
My wife and I have been doing business with the McMullen family for 30 years. We've bought or leased at least 15 vehicles over that period of time. My sons and daughters have bought cars from McMullen too. I get good deals, may have been able to save a buck or two somewhere else, but I trust this dealership. The service department is honest and friendly. I recently took my wife's car in for service thinking it needed new brakes. The service team could have easily done hundreds of dollars of work, but instead told me they had inspected the brakes and it was not necessary to replace them. Recently we bought a new car and Mr. Daryl Watson took the time to give us an in depth review of all the electronic features and their operation. He even volunteered to come to our home and set up the garage door opening system. I feel I'm am with friends at McMullen Ford and that's important to me. They give great after purchase service. We won't go anywhere else for vehicle needss. '
This was the easiest car purchase I have ever made.
by DAGUERANDY from DealerRater.com
November 29, 2018
Easy straight forward dealership.They treated me like royalty.I would recommend this place to anyone looking to buy a car or truck.Everyone was very friendly.I'll never go anywhere else ! Thank You so much guy's !Daryl Watson was my salesperson.Once again.....Thank you all!
Prompt service, very nice employees and overall excellent customer service!!! I would and always do recommend Mcmullen Ford to everyone I know. Thank you Penny
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