Conner Polk took such good care of me he provided me with everything I needed sometimes before I knew I needed it. He took care of two quick repairs free with no questions asked. All the numbers for the trade were right on. Gary Don Fennell
Could possibly be the very best experience I’ve had buying a new vehicle. Dealing with Bj banks was an exceptional experience as well. I would recommend Glenn Polk to anyone for their next vehicle purchase
BJ, one of the salesman remembered the type of truck I was looking for so when they got new inventory he gave me a call. I live in another state so everything was done over the phone. By the time I got to the dealership all I had to do was sign on the line and drive away. The staff was excellent and fast. I would recommend this dealership to everyone looking for a great experience.
My wife Lisa was vehicle shopping at Glenn Polk yesterday and BJ Banks was a great help. He showed her new and used of several different models and we decided to go with the Pre owned Tahoe. Very nice ride. BJ was a pro and a big help!
I came in shopping for a new Ford Fusion, but unfortunately realized tht a new car was slightly out of my range. BUT thankfully I was working with BJ, who not only knew everything about his new inventory, he also knew everything they had on their used lot. (Which consists of vehicles that are practically BRAND NEW). I ended up leaving with a Ford Fusion with only 18K miles, and it’s even better than I could have hoped for. Thank you SO MUCH to BJ and Glenn Polk... you guys 100% have earned a customer for life!!
I enjoyed my overall experience with this dealership and Conner especially. It was even better after having other dealers try to pull some classic dealer "sales tactics". We hashed out a deal online and I went to pick up the car. No fuss, no last minute dealer tricks when I got on the lot. He was a laid back straight up dude that made a deal and followed through. I was in and out of the dealership in probably under an hour. I'd researched the car I wanted a lot but Conner still took the time before I left to make sure I knew about all the extra features of the car like securicode, sync 3, etc, that I'd never had before. Would definitely drive the 120 miles to buy another car here again and it will be the first place I look when it is time to get the wife a new car. Thanks Conner. You represent your employer and yourself very well and have increased your dealerships chances greatly of having a repeat customer.
Best Service dept I have ever worked with. My wife or I have no worries as the Service Dept call, leaves text whatever needed to keep our car on the road. We just have to tell them where the car is for oil changes, etc...and they come get it and take care of everything.
The service dept alone will sell the next car
As a second purchase from Holiday Ford, this re-affirmed my opinion of a wonderful dealer to purchase a vehicle from. Sales person Shawn Davis professionally and efficiently provided an excellent sales experience. Negotiated price was very fair and quickly achieved. All services surrounding this sale were performed at a very impressive level.
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
We drove from Mississippi to get my expedition because the price was so great. Augie and Joe were absolutely phenomenal. They went above and beyond for us. Thanks Augie for answering my million questions :)
Found a used truck online at this Ford dealership, called and spoke with Casey. He was all over it. Best customer service I have experienced in a long time. I get it, salesmen are out to make money selling cars...But I have to say that Casey made me feel like the most important person that he spoke to that day. Listened to my situation and went to work for me based upon the information that I voiced important to me. I left the dealership that same day with the truck that I found on their website. Very happy and satisfied customer!
Casey is great to work with. He has helped me with the purchase of 3 new vehicles and 1 used vehicle. He is very knowledgeable and a man of his word. Need a vehicle? Talk with Casey. I guarantee you will be pleased.
Only complaint was the music in the show room. Too loud and repetitive. Thanks to the team for staying late to take care of us.
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