I came in for an oil change but also wanted to have the tires checked. Nick was the Service Representative that assisted me - I'd never seen him before and I've been coming to this dealership for many years. About twenty minutes later, Nick advised me that the oil change as well as other inspections and services were completed. He also advised me that my tires were wearing on the insides and that a four wheel alignment was needed to correct the issue. I was so impressed at how well he explained, in detail what the problem was. Normally I wouldn't have accepted this advice, but I was convinced that he knew what he was talking about, and asked him to proceed with the repair. In addition to thoroughly knowing his job, Nick was exceptionally professional. I was so impressed, I made a point to tell the General Manager of my experience before I left. Thank you and great job Nick!
always bought fords and is why i stay with them
by gary from west st. paul, mn,
January 14, 2019
has more leg room then my old 2006, perfect. stayed with the reliable v8. the interior is very comfortable and is very fun to drive
Like the features, gets decent gas mileage for a four wheel drive. It’s very quiet and rides good, has plenty of power with the 5.0 V8 but the new 10 speed transmission is junk, it doesn’t know what gear it wants to be in !!!!
Most comfortable truck I've owned. Interior is great, very spacious and comfortable. SYNC with android auto works great. The 2.7 EcoBoost gives me the power to tow and haul as needed but the efficiency for my 88 mile commute. Love this truck. My 3rd F series truck - havent been let down yet!
I am senior that has purchased 37 seven cars and trucks over my lifetime and Lynn Smith Chevy is where I have bought the last eight..They don???t play games and can have you in and out 2hrs or less. Once you buy from Jim White at Lynn Smith Chevy you won???t go elsewhere.
by BBN Fan from Spring Hill, Tn
January 10, 2019
Everything that I was looking for in a New Truck my color and everything my windows were even already tinted very satisfied with my purchase and customer service was awesome!
I went in looking for a used car something good on gas and talked to Carlos, he was very informative and worked well with my budget got me situated in a car I really enjoy, definitely coming back to him
Great looking and great handling vehicle
by Hneidere Outdoorsman from Catonsville, MD
January 14, 2019
I am very pleased with the Ford F-150 XLT 4x4 this truck is eveythat I was looking for in a truck. Has the 6 cylinder eco boost engine with 10 speed transmission, off-road package, tow package!
Last month I had the pleasure of dealing with Travis Trupiano in the service department for my F250. His prompt and professional attention went way above my expectations and has renewed my faith in OEM service centres. Thumbs up to whatever they are doing there to manage this level of service. Sincerely Daniel Thompson
Extremely happy with new purchase.
by MaxDad from Plymout, In
January 7, 2019
5.0L is a proven engine, glad I made the change from my Eco.
Center console in this truck is much better than the 40/20/40.
I pleasure to drive and extremely comfortable.
Me and my have bought 5 new and I used vehicles from Mcdavid ford and Troy Hurt has always gone above and beyond expectations and making buying a car an easy and pleasant experience! He always answers if I call with a question about anything. Highly recommend Troy for helping you find your next new vehicle at David Mcdavid Ford!
Never thought I would buy a pick-up
by janicem129 from Clermont, FL
January 7, 2019
I do not feel like I am in a truck when I am in this vehicle. I love my F-150 Platinum 4x4. It is the best vehicle we have ever owned. The bells and whistles on this vehicle we are still trying to figure out. It rides to smoothly.
Very nice facility! Great staff and lots of choices. I purchased two vehicles in the same week. Heman was my salesman and worked hard to get the vehicles for a price that I was willing to pay. I highly recommend!
I only drive/buy Fords. I have for 45 years. Many a vehicles over the years...... Since Texas Motors Ford. Granddad Had worked there. He got me started on Fords before I could drive, by working on them.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Best Truck made on Earth
by DuckCommander from Tampa, FL
January 7, 2019
Fine vehicle. Fine dealer. Fine history of great vehicles and superior service and technology. I am a proud Ford owner for life. I’ve never had any issue with my fords. Plenty of regular easy maintenance and she’ll last a lifetime.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Mike Brown Ford was a huge help for my daughters first car. Miss Cindy was very helpful from the get go, not only got to know myself but my daughter as well and her wants and needs for her first vehicle. She went above and beyond thru the whole process in which we are very grateful. Ty who we signed the papers with was awesome as well got us in and out in minutes! Very hard to find sometimes but I have to say I will for sure send family and friends to Mike Brown Ford in Granbury. A huge shout out to Miss Cindy I feel like we???ve walked away with a friend as well from this awesome car buying experience.
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