Service by the local service rep was good. Unfortunately, Ford Motor Co inability to supply appropriate parts for repair results less than satisfactory outcome that is beyond the influence of the local company.
Bought a new car from Stuart Nelson at Honda. He was a pleasure to deal with. Very professional, accommodating, and personable. He worked hard to get us the product we wanted at a fair price. Spencer in the finance department and the gentlemen at the finance desk were both very helpful, friendly, and professional. An A+ experience all the way around.
I had my F250 in for service at a 1pm appointment. By 2:30 my truck had not moved and 3 different vehcles had came after me and went into the service bay. This was not accetable and needed to be addressed. I went out to meet with my service writer Justin, who had my just noticed what was going on and was on his way to get things moving. Justin apologized for the mix up and my service was completed by 3:30. Thanks to Justin for moving things along however I hope the next service appointment is kept on time as I know they are very busy but so are the customers.
While it took a while to get the car fixed in the end it was repaired and I no longer have to listen to the alarm telling me the driver's side door is open...that's a good thing!!!!
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