When I walked in the show room with Nick Mattingly past a big white pick up truck, I saw a bright red ECKO Sport setting there. It had almost all the things I was wanting in my new vehicle. Nick explained everything possible on the vehicle. My grand daughter was with me and what technical thing I did not understand....she did. He showed me two other similar red ones on the lot and also an Escape. I had planned on looking at an escape for awhile, but comparing it to the ECKO Sport....I new the one on the show room floor was for me. Nick explained everything. Was very patient with me. Answered all my questions. Something I was really dreading turned out completely the opposite. Thanks so much to Nick for getting me through the process.
First, let me say, I HATE car shopping but it was time to replace a 14 year old vehicle I really loved. Duane Money was very patient and helpful to this less than enthusiastic shopper. He made the process easy and stress free. He went above and beyond to make sure I was happy with my new Escape.
Allstate ford was a pleasure to work with. My phone calls were always answered and myquestions were answered by my sales associate immediately. I came from out of state to purchase a vehicle and they work with me on the price over the phone. They pick me up at the airport had all the paperwork ready and we're honest about the evaluation of the vehicle when I got there . I would recommend working with the dealership to anyone.
I have found Allstate Ford has the best service department of any I have been to. From the person that directs my call to the counter person in parts, to Rick and Ronda in service and of course the mechanics that work on my trucks. Thanks again, Jack.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I bought a new car and they worked with me. I strongly reccomend them. They are very friendly. I had an issue and Austin showed how the fix it.
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