I first searched the whole area for a 2017 expedition el xlt with the options I wanted, couldn't locate one, my wife searched and searched and stumbled across one at battlefield in culpeper, looked on the GPS and they were about a hr away from me in Manassas va, I emailed the manager Melissa and she took complete care of me, she gave me a trade in value with out even seeing my two trades, and she beat a local dealer ship by 5k! Without even seeing my cars, I went ahead and did my financing over the internet which was smooth and the next couple days I brought my vehicles to culpeper and have to say this was one of the best car buying experiences I have had, Melissa introduced me to Cheryl who was a awesome sales lady and Austin in finance made everything so smooth thanks again battlefield I will definitely be back for another vehicle!
The people there are great. We ended up there with our three kids while looking for a new work car for me. Even with my kids running wild they handled everything great. Definitely going back when I need a new truck.
We shopped around for about a month in the state of Virginia and Maryland. We looked at locally owned dealers and "volume" dealers. Price initiated the sale but the following are what prompted us to go with complete the business transaction with Battlefield:
1. Battlefield and other dealers went through my wife first. I did not want to do business with someone that doesn't respect my wife or treats her in a stereotype that occurs during car sale transaction. Battlefield was respectful, upfront and kind. Adam and Melissa were great and I would reach back out them again as my first choice when purchasing another vehicle
2. They were upfront about what Internet pricing entails and what those prices reflect.
3. There were lots of back and forth requests for information and pricing. They were quick to respond and patient/kind when items we requested simply were not feasible
4. Great facilities.
I purchased my 2013 Ford Fiesta in 2014. This car is equipped with clutch in the automatic transmission. I have had to have the clutch replaced several times now due to Ford making a lousy transmission in this year of vehicle. Every time I bring my car in I always get a free loaner. The guys at the service desk are always super nice and courteous to me. Thank you
Sales staff were knowledgeable and helpful Very knowledgeable of inventory. Very friendly and easy to talk to, Finance department experience was the best l have experienced in my 70 years of life. My next purchase will definitely be from Malloy Ford.
by Larry W. Aylor Custom Builder from Culpeper, VA
April 21, 2016
I have been dealing with Battlefield Ford since 2006. Their service is the best! I recently purchased my 3rd pickup and 2nd SUV from them. Whither purchsing or having your vechicle serviced, Battlefield Ford is the most professional and friendliest dealer around. Great product, service and people.
Sorry I have to give you a poor review on the facilities. I know you are remodeling and it looks like it will be great when it is done. As for the service and buying experience, those are great. Bob Calhoun and the rest are a pleasure to work. I bought three vehicles so just copy this review to the other two. Thanks Steve
Their service department is always great, I won't go anywhere else!
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