Robert is a quiet man being that he is not pushy to seal the deal. He gave me all the info i needed in order to make the best decision for my budget and woked it through to management. I have a Ford Edge i love and am excited i was finally able to get an SUV. Initially I Leased thru him and then purchased the vehicle at lease end. Ive had the Edge 3 yrs so far and not a hint of trouble. I so bery much love driving it plan to keep this for another 10-12 Yrs atleast. Thank you Robert and your finance team.
I have an extended warranty but it goes beyond that. Drew is totally awesome! He contacts me with all issues explaining what’s covered and what’s not. What need maintenance and service that’s need now! He try to same me money st all times. Drew should be cloned. I can reach him at all times
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
The last 3 cars I have purchased have been from Car Max because I knew no matter the gender of the buyer, we would pay the same price. Sadly they did not have the year and model I was looking for. I went into a Ford dealership closer to my home and once I figured out that they wee attempting to play numbers games with me I walked out. The following week I went to Mac Haik Ford and met Mr Ellis Joubert. He was honest and understanding from the beginning to the end. He was able to locate the model and color I wanted and I got it at a fair price (I had done my homework on the internet prior to stepping foot in any dealership). I would highly recommend him to anyone that hates dealing with car sales people and the games that they play. Thank you so much Mr. Ellis, I love her!
Just got home from purchasing a new Expedition from Mac Haik. Our salesman, Aladdin Atassi was great to deal with. He is one of the nicest people you will meet. It took us a few days to get the deal done, but in the end, Aladdin got me the deal I wanted and was vary thorough all the way through the process. After we agreed on everything, he got me over to Yao in financing, who was great to deal with also, and out the door very quickly. Before we pulled away, he spent at least 20 minutes going over every possible feature with my wife. By that time the dealership was closed but he kept going until he showed us everything. Very pleased with the buying experience at Mac Haik and the people I dealt with there. If you need a vehicle, go see Aladdin. Great guy. Thanks Aladdin and Mac Haik.
Aladdin could put on a clinic for selling cars. He did everything right in my case. I filled out an online information request over night and he called me the next morning at 9 am on the dot. I didn't have to wonder whether anyone would call and I didn't have to call to chase someone down. Then he was patient and respectful when I told him that I didn't want to run my credit until I talked to someone about possible deals. He took the info I gave him and talked to the finance guy to get a picture of what kind of deal they could get me before I ever filled out an application. Most dealerships I talked to wouldn't even bother. They dismissed me or insisted that I fill out an app first. He followed up with me when I forgot to check for an email he had told me he would send (this was key). And he was always patient, kind, and understanding. He and Yao got me an even better deal than initially expected. I'm an Xenial and do most of my shopping online (including car shopping). No one wants to sit in a dealership all day. They made my experience a great one! I was there less than 2 hours total. I'll definitely refer him to anyone I know who is shopping for a car. And it's highly likely that I'll buy here again. Great job!
Recall for problem regarding the shift of my Ford Fusion
by SuzieQ from DealerRater.com
November 1, 2018
Mac Haik Ford always gives me excellent service for my 2013 Ford Fusion, which I purchased there. Whether it is a recall or some other service, the work is always done promptly, cheerfully, and efficiently. It is an added feature of excellence to offer customers a ride home while work is performed in the shop, and pickup at home to return to the dealership to get the car when service is completed. I will gladly recommend Mac Haik to anyone.
I didn???t have one but two sales folks supporting my new truck purchase. The ease of of the process was great - for a busy Sat night never really felt that I was afterthought which was outstanding. Sebatian and Lawrence were awesome throughout the process!
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