Not only did we find a great car at an excellent price, our salesman, Toby was very knowledgeable, friendly and never pushy. The financial officer, Brad, was able to find is a great rate on financing as well.
Best Truck made on Earth
by DuckCommander from Tampa, FL
January 7, 2019
Fine vehicle. Fine dealer. Fine history of great vehicles and superior service and technology. I am a proud Ford owner for life. I’ve never had any issue with my fords. Plenty of regular easy maintenance and she’ll last a lifetime.
We didn???t find what we were looking for on the lot. They went above and beyond to find exactly what we were wanting. We were a bit skeptical about purchasing a vehicle this way, but once it arrived it was exactly in the condition as they stated. Fast friendly service! Thank you Randy & Toby!
Really good dealership. Enjoyed my time there. The salesman that helped me was excellent (Cody Caudill) I would recommend him to anyone. This place does not push sales. They let me look at what I wanted and didn't try pushing one on me that I didn't want.
Comfortable powerful reliable and efficient
by RuskinFire from RUSKIN
January 11, 2019
Most comfortable truck I've owned. Interior is great, very spacious and comfortable. SYNC with android auto works great. The 2.7 EcoBoost gives me the power to tow and haul as needed but the efficiency for my 88 mile commute. Love this truck. My 3rd F series truck - havent been let down yet!
Never a service issue at this dealership. Always upfront about any issues on my vehicle. No upsell. Always listen to what I say about things I'm feeling or hearing on my vehicle and will check them out.
I bought a 2016 Ford F-150 from Jim Schmitz back in early July. I recently had the brakes replaced with new rotors and had to work done by my mechanic in the town that I live in. I contacted Jim Schmidt about this problem and they have taken care of over half of the bill or paying for the parts and they realized it was a mistake on their part work should have been done originally and they made it right with me I am writing this review into cancel out the other two because they came forward and made it right with the customer( myself).
Everything went well with the purchase of my 2017 Expedition EL. We took delivery the day after our visit because they were to have fixed the back-up camera. The back-up camera was faulty with the image being distorted and was identified during test drive with agreement to have it fixed. Upon delivery, on the same day, the camera again failed and has continued to not be functional (this is day 2). I'm not to worried because they said they would make sure it was fixed so I will write a follow up to this to let you know how it turns out.
That said I feel based on my initial experience they will be true to their word. Look for a review once it does or doesn't get repaired. I do want to say I dealt with AJ (sales) and he was great to work with, always following up and keeping me up to date over a lengthy period. At this time I would recommend him as a great representative of the dealership being knowledgeable and easy to work with.
I recently bought a new Ram Promaster. Ryan was very much on the ball and made the purchase smooth and easy. The paper work was handled by Angela and she also was easy and professional to deal with. I will be checking in with Derrow Chrysler for my next purchase.
always bought fords and is why i stay with them
by gary from west st. paul, mn,
January 14, 2019
has more leg room then my old 2006, perfect. stayed with the reliable v8. the interior is very comfortable and is very fun to drive
Ric Barajas was a pleasure to work with. He answered all my questions I had. He was upfront and to the point which I appreciated! I would highly recommend working with Ric for your car buying needs!
Best riding vehicles I’ve ever owned
by Gwin Montou LaSportsman from Carencro,La
January 12, 2019
Like the features, gets decent gas mileage for a four wheel drive. It’s very quiet and rides good, has plenty of power with the 5.0 V8 but the new 10 speed transmission is junk, it doesn’t know what gear it wants to be in !!!!
Excellent staff to work with, everyone was very friendly and helpful, never pushy. We drove three hours to see a truck and ended up buying. We were not disappointed when we arrived, they were honest to us about our questions/concerns over the phone. Well worth the drive!! Thank you!
by BBN Fan from Spring Hill, Tn
January 10, 2019
Everything that I was looking for in a New Truck my color and everything my windows were even already tinted very satisfied with my purchase and customer service was awesome!
Sales people were courteous. Had all the paper work ready when we got there as we were in a hurry. We did not feel pressured to purchase the vechical.
Never thought I would buy a pick-up
by janicem129 from Clermont, FL
January 7, 2019
I do not feel like I am in a truck when I am in this vehicle. I love my F-150 Platinum 4x4. It is the best vehicle we have ever owned. The bells and whistles on this vehicle we are still trying to figure out. It rides to smoothly.
We leased a new Jeep Compass this past weekend, Tito was great to work with and took time to show us many of the features before we headed out on our test drive. He didn't pressure us and helped make sure we got as many incentives as possible. Angela walked us through the leasing paperwork and answered all of our questions. I will definitely return to Derrow for our future vehicle purchases.
After searching for a vehicle for approximately three months, I finally found a used 2011 Ford F150 4x4 truck that I was interested in at a very reasonable price. After test driving the vehicle, I had found some minor repair issues which made me have second thoughts about buying the truck. Adrienne Emmons was the sales person I was working with during the test drive. She then went out of her way to work with management to get the repair issues resolved in a timely manner. I was glad I waited a few more days for the work to be done as the truck looked great after coming back from the detail shop and everything is now in good working order mechanically. The dealership also offered a fair trade-in value for my older SUV. Morgan in finance was also very pleasant to work with. She made the paperwork and formal purchase go quickly and smoothly. She did not try to high pressure me into purchasing extra warranties although she did present to me what was available.
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