We want to sincerely thank everyone at Harlan Ford for their kindness and honesty with us when our truck broke down in Okmulgee on our way to Galveston . it was Sunday night and we parked our fifth wheel and pickup in their driveway overnight. First thing Monday morning Tracy helped us get right in and Stephen, the mechanic, fixed it in less than two hours. The cost was very reasonable. We were extremely pleased and thankful that we broke down close to them.
It was a pleasure purchasing a vehicle from JHC. They did everything they could to get me exactly what I wanted and they got me through the paperwork quickly. Jake my salesman was awesome and other staff members worked as a team when needed to get my sometimes difficult requests met. Expectations exceeded! I would recommend this team anytime.
Love the new location. Was looking at a pretty blue F-150 up in Tulsa just to kill time. Went ahead and had them run the numbers. While waiting the wife eyed the new 16' Mustangs. That dealer came back with a low offer on my current truck. Told the wife, "If you want a new mustang, we'll go home to Harlin and look. She found the car she wanted, had to play musical vehicles so they could look over her trade (also purchased at Harlin) they made a excellent offer, Gave her a great price and that evening she had a brand new car. Me, still without the new truck I was looking for, went back a couple weeks later, told them what I wanted, looked outside of their stock and found the truck at another dealership. The next day My new truck was ready for pick-up. All it lacked was trailer breaks which they installed. I couldn't see us going anywhere else. Excellent group of people.
I highly recommend bill knight ford! They were low pressure, insanely nice, and gave me a deal that was so good I couldn't help but show my surprise! They didn't pressure my wife and I, they let us talk it over alone and didn't use any rude tactics that I used on me at other dealerships. They also threw in a 6 month warranty and a year of oil changes without me asking for a truck with over 100k miles! Gary also had great after the sale customer service! The manager even showed me how much they paid for the trade in! Highly recommend!
I was greeted with the friendly sound of "May I help you with something today?", and the areomatic smell of popcorn. I was directed to a salesman by the name of Raymond. He was very soft spoken and friendly. He ask what I was looking for and we proceeded to the lot and he showed me what the dealership had. Although they didn't have what I wanted he proceeded to tell me he would locate it and have it here for me within 48 hours. To my delight I recieved a phone call the next day telling me my vehicle would be there that afternoon for me to come and pick up my new car. Overall I was suprised at the timely fashion in which I got exactly what I wanted and with expert service.
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