I HATE dealerships and car shopping, our mini van had been literally run into the ground (with 6 kids it did it's job). We found a vehicle we didn't think we could attain with our credit or amount of kids. Frontier Motors in Pensacola and our salesman RJ were incredible. They let us take this vehicle (2015 Toyota Highlander LE) home before purchasing to try it out with all 6 kids and show the family. We LOVED it! Drove back 2 hours to the dealership to purchase. Took about 1 hour and they gave us more than we expected on our run down van trade in. Vehicle included a 7 year, 100,000 mile warranty and get this... a phenomenal apple strudel as a thank you for the vehicle purchase. I would buy again and recommend ALL DAY!
We love World Ford Pensacola. They have taken good care of us. No price gouging or nickel and diming to get the bill up on purchase of the vehicle or service. Maybe a little pressure to purhace additional warranties but otherwise 5 stars. We will be back and highly recommend them.
Facility is clean, but when you have to come back three times to get the issue figured out, I'm glad I had a service rep like Jerry to correspond what was going on and to get things figured out. Keep it up Jerry. Give that man a raise!
Received a Notice of Recall on my 2018 F150 for the EBrake. Scheduled the appointment on line, showed up 15 minutes early. Also mentioned a concern about TPMS not being correct. EBrake was a visual inspection of a clip. Had both concerns taken care of in less than 25 minutes.
Everyone was very helpful throughout the entire process. We were there for 6 hours looking for the right vehicle. We finished the purchase over a hour after closing time. I was surprised by everyone’s great attitude even though we were there so late. By far my best auto purchase experience thru a dealer.
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