The absolute best car buying experience in my sixty eight years of life. I was treated in a wonderful manner and they took great care of me I would recommend this place to anyone. I called them yesterday and when I got there I was greeted by name and everything was ready to go.
Everyone that my husband and I encountered at this dealership was friendly and helpful. We are very happy with our 2017 CPO Kia Optima purchase! We dealt directly with Carl Madonna and Johnny Taylor, both of whom were very knowledgeable and patient in answering all our questions. They are a pleasure to deal with, and we look forward to our future business relationship with this company.
I finally got to actually buy a car from these guys. Had been looking but wasn???t ready and still have excellent service. I went there today not looking for specific car but I New these guy would have or find me something that fit my needs. No pressure family feel is why I returned. Everything up front no games and help me with a loan with not so great credit after so problems. I would come back and absolutely recommend. Also thanks for champagne guys!! Have a great thanksgiving!!
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
Searching for CPO Ford, Bergeys had biggest selection and best prices. Salesman Keith Goshall was very easy to deal with via email and gave me fair price on both purchase and trade in. Very easy, not pushy and got a good deal done quickly; no sleazy sales techniques.
by Happy owner of a new 2018 Explorer! from Perkasie, PA
November 21, 2018
Keith Godshall was my salesman. He listened to what I was looking for and how much I wanted to spend. He got me the best deal around. I shopped at 2 other dealerships prior to going to Bergeys. Rick Alderfer Jr handled the financing. I was out of the dealership in my new car in no time. I highly recommend Bergeys Ford in Ambler!
Very nice Keith Godshall was my salesman felt like I was dealing with a friend took the time to hook up my phone to bluetooth and explain many of the functions of the vehicle would highly recommend Keith and Bergy Ford to anyone looking for a new or used vehicle
Overall it was a good experience. I got an excellent deal. The only thing that I did not like about the experience was the high pressure sales effort by the financial manager to get me to purchase the add ons after I said no.
by Lori Greenberg-cagnoli from Fort Washington, PA
November 9, 2018
The service team communicated with me a couple of times throughout the day with questions and updates. They were thorough and noticed an issue with my car that we had not discussed but that I was aware of and had forgotten to mention to them.
Bought a used Explorer 11 months ago and had my tires wear out in that time. Unbelievable! Made an appointment -after speaking with service by phone first. Knowing I needed new tires and the fact that they were willing to work with me due to the conversation on phone with service prior to arrival, I planned to meet them “in the middle “ with the purchase of new tires. The service manager stepped in when he heard of the tire issue and gave me brand new tires -no charge!! What an amazing team in Ambler! They have been nothing but professional and above and beyond since I’ve purchased my car. They have our business from here on. I’ve never felt that way about a car dealership before. Thank you Bergeys!!
Tom Santangelo was responsive, helpful, friendly and very helpful. We were very comfortable through the entire buying process with him. Chris Callahan was also wonderful, explaining all that we needed to know and getting us through the process quickly.
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
Average: We found the sales person to be dedicated to selling the car we asked about, I'll leave that there.... Recalls on the car had not been resolved as we had been assured they were. Finance was aggressive with pushing the extended warranty, seemed they were taking the 7 no approach seriously. When dealing with the Service division (to resolve the recalls) we've only experienced wonderful customer service.
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