Salesperson was very helpful and friendly. Thought I knew what I wanted but Allen listened and after showing what had been thinking I was interested in , led me to just the perfect vehicle . The sales staff were helpful and explained paperwork to me. Thanks again! Was a very enjoyable experience.
Salesman Brad William's was very helpful in helping me purchase a new truck. Started looking for used with low mileage and was shown both new and used to help me compare what would be the best deal for me.
I drove from Nashville, TN for a vehicle I found online. It was as advertised, and though it was a used vehicle it was clean, waxed, and felt like new. I was driveing it home in short order.
I contacted several Ford dealers online over the past few months. Most ignored my request for information but still expected me to show up and make a purchase. I drove 3 hrs each way recently for a car that would have gone home with me if they had bothered to clean the interior.
Allen is truly a gentleman and cares about people and customers. Thanks.
Tom Bedbury was the service manager. He helped me and explained what my Ford Escape needed. He was courteous and friendly. He assisted me promptly and efficiently. My car was completed in the time frame he mentioned. Thank you
Don Kraus was the service adviser that handled my work order and he did an excellent job. He was knowledgeable and courteous; he kept me informed on the progress of the job and offered a rental car when it was determined that the job would take over a day to complete. My car has been running great since I brought it in and that's much appreciated!
Our experience with Tyler Wheat at Suntrup Nissan of South County was a real good one he was a up front person about every thing we had asked.He made buying a new car from this dealership hassle free from the start.
We walked into iron Ford looking for a newer car and they not only did that but got us in a brand new car that my husband loves. They were very friendly and great w my four year old. As quick and easy as car buying can be! We will definitely be back for our next car.
Jon Feraro and the team at Suntrup are awesome. We needed a more reliable car for our family and a cheaper payment then we were already paying. Jon went above and beyond to help us. Our credit wasn't good. And Jon and the team didn't stop till they got us approved and with something we were wanting. Thank you so so much. You guys have been a blessing to our family. Don't remember everyones name thay worked so hard for 2 days to get us approved. But Thank you Thank you..
My wife and I went into the dealership to find out what my payment would be if we financed the remaining balance owed on two 2015 Kia Soul Base Model cars that the lease was up in May 2019. While I never got that information, Shannon made an offer to basically over pay us for our vehicles as the dealership was "low on pre-owned", to get us into brand new vehicles. So I looked around and was interested in the Niro. I liked the Niro FE due to the combined 50mpg and my wife liked her 2015 Soul so much she just wanted a brand new Kia Soul. We started the paperwork, My wife and I both went for test drives and after we got back he informed me that the FE trim of the Niro was not able to be leased. He said because of that error the manager will get me the next trim up, the LX for the same lease price offered on the FE. More paperwork was done and we closed the deal. Shannon. M was the reason I left with 2 brand new cars rather than my 3 almost 4 year old ones. The only thing that was not great was the fact that my wife and I were there almost 6 hours total. I don't know why it took that long but it did. My wife and I have had our new cars for a week and we both love them. Shannon. M definitely deserves a raise and a promotion with the skills he has. He was super professional and courteous. I hope that when my lease is up in 36 months, that I can work with him again.
I live about 380 miles from This dealership and was very hesitant to make the drive on the off chance the truck was everything I’d hoped for. Allen Wilson took care of me every way possible and made the car buying process easy and painless as humanly possible. If you are out of town and need someone to walk you through the process over the phone Allen is your man. Couldn’t be happier with my new truck
I found my new car from cars website, and when I went to the dealer, the car was in an excellent condition and everything was same as the statement online. The salesman and financial manager are so nice, they made me feel like at home.
The sales rep spoke with me at length about my own needs for my next car and showed me a number of different cars on the lot. He did not make me feel pressured to buy, and made sure I was fully satisfied with the car before I bought it. If I still live in this area next time I need a car I will be returning.
I would like to to thank Jordan Cannon for great customer service when I purchased a car in O'Fallon Illinois. I would recommend your dealership to others.
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