I cannot say enough about the excellent sales staff that helped me through what I thought was going to be a horrendous ordeal when I traded my " failing" car.
Both Justin Livingston and Taylor Sparkman made what could have been an aweful day one of the best days of my life and I drove away in a brand new car.
I have to mention the kindness and efficiency of Kevin Fox who also made my day a little less stressful. Thank you isn't enough to these people!!
I have purchased various vehicles from Ted Russell. I like to work with Douglas Peak. Douglas is the very definition of professionalism.
This purchase had its challenges ( not at all a reflection of this facility ). With Douglas as my salesman I really wasn't too worried. With his help and the help of the sales managers Mark and Dag, this experience was as great as all of the previous experiences. I left happy , in my new vehicle.
I will continue to purchase my vehicles from this dealership and I recommend anyone else to give them the opportunity.
I would also like to mention that the service department is also unmatched.
Thank you, All.
My wife and I were referred to Michelle Abele, at Ted Russell Ford Lincoln, by a friend who said she was terrific to deal with.
Our friend was correct, Michelle was a dream. She is very friendly and she didn't get pushy at all. Definitely not the typical obnoxious salesperson.
She was very HELPFUL! She found just the car we want and we signed all the paperwork. Everything went great. I rate Michelle Abele and Ted Russell Ford Lincoln 5 STARS!!!
You need to ask for Michelle when you get to the dealership. You and your wallet will be glad you did!
I recently purchased a 2014 For Escape at Ted Russell Ford on Kingston Pike. Doug Philpot is the salesman who assisted me. I cannot really express how great it was dealing with Doug. He is very knowledgeable about the vehicles and was patient with me in my search for what I wanted. I went back to have the Escape detailed and once again, Doug was extremely helpful. He showed me how to access many of the features on the Escape and I appreciate his willingness to do so. I would recommend Doug to anyone looking for a vehicle.
Everyone at Ted Russell Parkside has been awesome!! Cougar set me up with Brady Sweet and he bent over backwards to find the right car for my wife and me. They are very professional , friendly, and service Minded!! It count not have been a better car buying!
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
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