ford edge needed repairs. Rex and staff did the best they could fixing my car in a timely manner.
the rear view camera needed work,l as the breaks and I needed 4 new tires. the camera guy only works a few days a week so I wasn't able to receive the car asap. However the camera was fixed and the car seems to work fine.
My husband and I came to Ford to look at a Ford Explorers to see what they looked like and test drive a couple and Roy was the person who helped us out and gave us options and was overall awesome he made sure they made it super clean and nice with a full tank of gas so we could take it home it was an overall great experience. We love the car. Awesome customer service and overall experience.
This was hands down the absolute best experience I've ever had, buying a car.
All the staff worked together as a team, making this purchase as seamless and easy for me as possible. Each person went beyond what I expected to provide the best car buying experience possible. I am still astounded at how everyone went that extra mile for me, to make the sale possible. I would recommend AutoNation in Torrance to anyone wishing for a positive car buying experience, where your best interest is always kept first. You can expect great, friendly service, and an honest fair deal.
You're checked in and everything just seems to hum along. the real story is the attention paid to the vehicle. I had some intermittant noises I didn't know what to attribute to. Of course when I showed up to the dealer, it wouldn't make the same noise! But they were patient and careful, and based on my description, they finally heard what I had been talking about. What started out as a strange noise which caused concerns, ended up being a $350 repair job; they informed me it was covered by warranty :) Never taking my Nissan NV200 any place else. Way to go TEAM!
Found the car in cars.com, called and talked to Mike, he was very informative and helpful.
Made an appointment to check out the car.
It was Mike's day off so Tristan helped us.
He was great, have us all the info we needed to make a decision.
We ended up buying the car from then and the entire process was so easy and smooth.
No sales pitch, no pressure at all, everything you could hope for.
If your looking for a car you should definitely check out this dealership!
I have leased and purchased many cars but this was the best experience that I ever had. Chris was upfront and honest from the beginning. He made sure everything went smoothly. I highly recommend him.
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