Not sure what I was going to do today while turning in my leased vehicle,however I ended up leaving with a new vehicle. Joe Bauman, my salesman did a great job of not pressuring me and making me feel so at ease. Not only Joe but every one in the facility that dealt with me were very professional. I was very happy with my visit today at Dave Arbogast thank you.
We love the Ford Flex (specifically the Ruby Red color with white top). We had the same (2013) and wanted a newer model. Getting a white top is no longer an option, and long story short..,they made it happen! We have a 2018 model with a custom white top. Love this car. We find this to be a very reliable dealership, we like the management and staff. Professional and courteous.
I recently bought a used car from Troy Ford. This is my second one since 2012. I got a great deal on a 2015 Fusion. Mike G is a great person to work with. I am happy with my choice and with the deal. Also, the service department is excellent too. I recommend Troy Ford to all my friends.
Mike was an amazing salesman very passionate about his job, very informative, and even gave my son, which is 3,his own hot wheels ford truck. Buying my new f-150 at Troy Ford with salesman like Mike Gorman who care is the best. Mike will have my car needs for now on. Love my new 2018 f-150. Thanks Mike from my family.
First time at Troy Ford and we had a very good experience. Spoke with Wayne on phone inquiring about the vehicle we were interested in. He was kind enough to send pictures and answered all my questions. We drove 2 hours to test drive and negotiated a fair price for our trade in and purchase. All done in a few hours. No pressure very nice!! Everyone was very nice and friendly. I would recommend Troy Ford if you are shopping for a new ride. We love ours!!!
I got Into an accident. Within the next few days I was able to get in a vehicle quick and without a hassle. It was a blessing to receive excellent customer service that got me in my new car as fast as possible!! I love It!!
Though Joe has only been with this dealership for a short period of time, his customer service is top shelf. He gave my husband a chance to look around prior to approaching us, then took the lead once he knew what we wanted to do. He took heed of our need not to spend excessive hours to purchase a vehicle. He was quite the host by offering coffee, hot chocolate or water; it was kind of cold out. I didn???t want to drive off the lot that night, so we agreed on a time the next day. Who showed up on his day off? Joe! We went over the nuances of the Edge; and told me to take time to learn the functions over the weekend. When I bring the car back for the optional work on Monday, he asked me to look him up. I definitely will!
Originally went just to test drive, but ended up buying my first car from them. They were so friendly and no one there is trying to pressure a sale out of you. They just have a great selection at excellent prices. Mike is an honest, good guy to buy from, and if the time comes to buy another ford, I'm calling him.
I've always liked the looks of the Ford Explorer and today I stopped by a Ford dealer close to home and made my purchase after driving a couple Explorers! I enjoyed the drive as much as I've admired the look of the vehicle! Couldn't be any happier!!
I talk to Mr. Reynolds on the phone told him what I was looking for ;he took care of me helped to relax ;he was so professional the whole sales department made me comfortable (I had my 2 grandchildren);Mr. Reynolds showed how my car works went over my phone sync instructions He is awesome.
Lawrence Reynolds did a great job working with me. The whole process was smooth and all of the people involved were polite and friendly. This is the fourth F-150 I have purchased from Interstate Ford. They have all been flawless trucks. The truck that I traded in(2014) was maybe the best ever. I hope the 2018 works out as well as the 2014. Lots of bells and whistles on the 18 I hope they all continue to work.
Lawrence and the rest of the staff were tops.
Devon was fantastic! Couldn't have asked for a better rep to go through. He was friendly from the beginning and established great rapport during the test drive. I would not have ended up buying if it wasn't for his sensitivity to my time and needs. Greatly appreciate his help, honesty, personality, attention to detail, and work ethic. Your company is very blessed to have him on staff.
Job well done! Devon exceeded my expectations. Thank you......I bought exactly what I was looking for.
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