Chris Auffenberg Ford in Washington, MO gave me the best car buying experience I’ve ever had. I bought a used Acura from them in Dec 2013. They were much more willing to deal than the few St. Louis dealerships I shopped at. The money I saved was well worth the drive to Washington. The car I bought ended up having some problems and the dealership went above what could be expected to make it right. I highly recommend this dealership.
Scheduled appt for my 2017 Honda CRV, the lane change departure sensor warning was off, and rear warning was sensor was off. Paul Quisenberry was my Service Agent, he was very nice and explained what he was checking and why. Very efficient and also washed my car while I was there. While I waited the Loyalty Rep checked on me, to make sure I knew what the Loyalty Program was about, I appreciate their attention to detail and great service.
Our 3rd purchase from Marshall ford, Jim Parisi was an excellent salesman. A very seamless process, Jim spent extra time with my wife explaining and showing features to make her comfortable and confident in our purchase.
We watched a vehicle on the website for a couple of weeks when we finally had time to come out for a test drive....at 2 pm on a Saturday. Mark B graciously had it ready and we walked out with the keys by 5 pm. A very good buying experience
I drove from St. Louis and worked with Mark Brauninger to purchase a Ford Expedition. I appreciate the no nonsense professional atmosphere. I would definitely recommend them and will be using Laura for our vehicle purchases in the future.
Just purchased a 2018 Raptor from Marshall Ford and am very happy with the entire purchase process. Raptors are in high demand and in SoCal dealers are asking as much as $20K over MSRP. Almost decided not to get the Raptor due to outrageous dealer ADMs. However, Jim Parisi to the rescue! He advertised the Raptor at $1K below MSRP, ordered exactly what I wanted and I am now the owner of a new 2018 Raptor. Everyone at Marshall Ford was great to deal with and I would highly recommend these guys to anyone! I traveled 2100 miles to get my new truck and had an awesome cross-country road trip in my new Raptor. Well worth it and my thanks again to Jim and everyone at Marshall Ford! They will not be beat on price and are a great group of folks to deal with!!
We had a great experience at Laura Ford. Our salesman, Mark, was great! Very laid back, easy going, no pressure environment! Mark met all of our requests we wanted in our new truck and assisted us in purchasing an awesome new F-150!
by Steve S. Drivin' a dually! from St Louis, Mo
June 1, 2018
Buying a new truck is a daunting experience for everyone. The last time I tried to buy a truck in South County Mo., I actually caught the finance manager trying to con me out of nearly $2K. It cost them the sale. It seems we grow up believing that every car dealer is dishonest and out to get all they can with no true regard for their customer. Sometimes it's true. But not at Marshall. My experience at Marshall was far different. No pressure whatsoever, straight forward and all round decent people.
From the very start the people at Marshall struck me as honest and having integrity. I had the good fortune of having Jim Parissi as my salesman. He was very knowledgeable, answered all my questions and walked me through the entire process. Chris in financing was extremely helpful getting me a terrific finance rate and helped my new company establish credit. In the end I got by far, the best deal in 6 months of searching. I would highly recommend you give them a try with your next purchase.
Thanks Jim and Chris. and everyone at Marshall
Because we liked them so much from our 18 years in St Charles County, we flew in from California to buy our 6th Ford from Marshall.
Buying this time was easier than ever. BONUS: Helpful, Quick, Informative, Flexible, No pressure, No Fuss.
Bought a car last month from the Marshall Ford dealership. Had a great experience throughout the entire process. Jim Parsi is a great sales representative who made it super easy throughout the buying process!
I was looking for a 4×4 truck without dealing with a annoying and pushy salesman. I went Marshall Ford and got Jim Parisi ( he came highly recommended ) and he was such huge help and answered all my questions. My experience was great because of Jim Parisi. So if you need a vehicle of any kind go on in to Marshall Ford and ask for Jim Parisi.
Thanks to Lynn Downey she’s restored my faith in car dealerships and the process of buying a new vehicle, in this case a 2017 F150.
It was a pure pleasure working with her and her staff and although I won’t be needing a new car anytime soon I look forward to seeing her when getting my oil changed and general maintenance. Thanks Lynn!!
Best buying experience ever, my salesman was knowledgeable, helpful and patient I know I'm not easy, I shopped all over they have the best price anywhere, love my new F-150, Ask for Craig, he was great to work with
I would recommend everyone that needs a new or used vehicle to visit Ed Rapien at Jim Trenary Ford. He found the vehicle I wanted at another dealership and traded them to get me the vehicle I wanted. He fully demonstrated every option on my new vehicle for me. Thanks Again Ed!! :)
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