I brought my car to Parks because I received great service on another issue in the past. With this issue however I was not fully satisfied with the results. The part that was ordered and installed was not an exact replacement for my door. It didn't have the heated seat button opening in it. I was okay with that but when I drove the car the next day the two set buttons for drivers seat weren't on it either. This was not relayed to me at the time I paid for your service. I was given the option to have a correct part for the heated seat button but it would be $100 more and it would be 2 days for that part to be in Wesley Chapel. I bit the bullet on the heated seat button but was unaware of the other omission.
We just bought a new truck, and we are very pleased with our experience at Jarrett Ford Dade City. Mike and Andrew were a pleasure to work with. Wouldn’t hesistate to recommend them to anyone looking to buy.
We were very pleased with our overall experience with the purchase of our vehicle. Jeff, our sales representative was very professional and personable. He pays attention to all details and made sure we got a purchase we were happy with. He is someone that is not afraid to go the extra mile. The rest of the team , Curt, the sales manager and Juan in financing were also a pleasure to work with all making the buying experience a pleasure. I would definitely purchase another vehicle from Team Jeff.
We wanted to thank our sales professional at Gator Ford, Jessica who helped us find the perfect pre-owned 2016 F250 Super Duty Truck right on their lot. This was a special find because it had an eight foot bed and an extended cab, warranty and vinyl interior which was exactly what we were looking to purchase. Jessica also helped us find the perfect vehicle in our price range. The whole experience from the moment I began to work with Jessica, to working with her sales manager, Kurt and then the finance Director, Richard was just a "great" and relaxing experience. We also had a vehicle to trade in that we were given an excellent value to sweeten the deal. Thank you "Jessica" and the whole professional team at Gator Ford. We will be back and will refer all our friends your way! The buying experience was great and I feel assured our service experience will be just as good. Janise MSH
Was very impressed with the professionalism of Wade Patterson our sales person. He was the most knowledgeable, helpful, ethical sales guy I have ever met in the automotive industry. I recommend contacting him at Gator Ford for vehicle purchases.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Robert Bauman Helped me out with the 2016 F150 I just bought last week. I was having issues with the backup sensors not working. He helped me get my truck in at my convenience and even offered to put me in a loaner if needed. Found the issue with a harness and took care of it. He is also helping me with all the questions I have. Great and speedy service.
They have mastered building a culture of customer service and friendliness. Every time we were there when greeted by a sales person upon telling them we were there looking for someone else. They would personally walk us inside, open the door for us and find that sales person for us. Normally at other dealers the sales person would just say we can find them inside and look away. We bought a SUV clearly out of my wife???s and my league of technology knowledge. Our sales person Tommy Shelly spent a lot of time teaching us how to use it and work all the stuff this thing can do. That was the standout service that we needed. They will definitely have our future business.
I stopped by several months ago and left with a great impression. I enjoyed my visit with Lou. He and his managers took good care of us and we returned to buy our 2nd Tucson from them. We appreciate the hard work.
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
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