I am a happy customer that is consistently treated well by everyone in sales, service and finance at Lexus of Thousand Oaks. This is the fifth RX I have leased from super star Lora B! Each time I lease from her, she makes this process smooth, fast and painless. I appreciate that she is always available no matter the time of day to answer questions. She patiently takes the time needed to make sure I understand the changes in the RX from year to year. When I bring my car in for service, Steve L. is also consistently helpful. He is courteous, professional and makes each visit a breeze. Both Lora and Steve go out of their way to make sure my concerns have been met and that I have a loaner car if needed. I honestly appreciate the positive experiences with sales and service that I have had over the years. I have leased from other companies and there is no comparison when it comes to the level of customer service that Lexus of Thousand Oaks offers. My husband and I are both currently driving cars from Lexus of Thousand Oaks and have referred friends that are also happy customers.
Great looking and great handling vehicle
by Hneidere Outdoorsman from Catonsville, MD
January 14, 2019
I am very pleased with the Ford F-150 XLT 4x4 this truck is eveythat I was looking for in a truck. Has the 6 cylinder eco boost engine with 10 speed transmission, off-road package, tow package!
Richard was AMAZING. The process was quick and efficient and I got the Exact Car that I wanted!!!! Loved the fact that I didn't have to HAGGLE over the price of the car or my trade-in!
Comfortable powerful reliable and efficient
by RuskinFire from RUSKIN
January 11, 2019
Most comfortable truck I've owned. Interior is great, very spacious and comfortable. SYNC with android auto works great. The 2.7 EcoBoost gives me the power to tow and haul as needed but the efficiency for my 88 mile commute. Love this truck. My 3rd F series truck - havent been let down yet!
I was really nervous about the whole car buying experience but the staff at Galpin made the experience quick and painless. I received the best deal and a car that was better then I dreamed. I would recommend Galpin to my grandma. I???m so pleased!!!!
Extremely happy with new purchase.
by MaxDad from Plymout, In
January 7, 2019
5.0L is a proven engine, glad I made the change from my Eco.
Center console in this truck is much better than the 40/20/40.
I pleasure to drive and extremely comfortable.
I have got my last two cars at Sunrise Ford. They were not pleasent when I went back for my third lease so I went to Galpin Ford. Don Rhodes was great he and Bohdan made my leasing my new Ford Escape Titanium easy and painless. I would honestly recommend Don to all my friends and family and am loving my ride. A shout ou to Fany in finance. If you go tell Don Bert Champagne sent you. I am really happy to give this honest review.
I went into Galpin Ford this Friday to take advantage of their great deals for Black Friday. Todd Kessler my sales person was amazing, very patient and helped me find my F150 I've been wanting. Todd went above and beyond my expectations and ensured our expierence was as pleasant as possible even with all the customers there! We were his top priority!
I am first time car buyer! I heard about Galpin Ford over the radio on KKLA FM. Great CUSTOMER SERVICE! I am a big advocate of customer service being that I am in the airline industry and I see it on a daily with my passengers. Don Rhode was amazing from start to finish. I totally whole heartedly recommend Galpin Ford for anyone looking for great customer service and great cars! THANK YOU! Kind Regards, Analupe
I have always loved this dealership and especially my salesman Patrick Wellman. Smart, funny and super professional without being the cheesy car salesman. I highly recommend Patrick and Galpin for any purchase. They sell more than Fords too>
My experience with purchasing a car at Galpin Ford was a true blessing. I was so fortunate to work with Steve Rogers in Van Nuys. He was so attentive and very professional..he didn’t skip a beat. Not to mention my situation with credit was not exactly the easiest but he came through. I am so extremely happy with my car, I purchased a Ford Escape which is a perfect SUV for a mom with 2 kids who has ongoing extra curricular activities..it drives so amazing with the up to date features!! Overall, I got the car I wanted, my experience was quick and so pleasant and I love that even after driving off the lot Mr. Rogers was so kind to follows up with me and extend his kindness...
I am a fan of Galpin Ford and I highly recommend them!!
This was my first new car purchase. I met James Auen and as soon as I walked in, he make us feel welcomed and at ease. We looked at different cars and he went over the options but never pushing us to make an immediate decision. We came back two more times before signing a deal but he was still as helpful and genuinely friendly throughout as the first time we met him! I can honestly say that I will return to him for future purchases and have already given his card to a few friends. Thank you James for helping us and for giving us the options to keep us within budget!!!!
I was refferred to Eric Menchaca by a long time friend of mine. Since the get go he was interested in what I WANTED. He didn't try to up sell me or put me in a vehicle I didn't want. By far one of the best car buying experiences, I will definitely recommend my family and friends to Eric Menchaca to do do business with Galpin Ford
I was in the dealership weeks ago, and dealt with Eric Menchaca, (very nice guy)! At that time, we couldn’t get to my desired payment for a new fusion, he then calls me last week letting me know about a Memorial Day sale they just announced. We were able to come to term and drove home in a new fusion. Thank you Eric Menchaca for keeping in touch with me.
Fui a Galpin Ford buscando una troca nueva y cuando llegamos a Galpin conocimos a Eric Menchaca, quien fue muy amable y nos ayudo bastante. Nos dio una oferta muy buena y estamos muy contentos con nuestra troca nueva. Si buscan un auto nuevo, vayan con Eric Menchaca en Galpin Ford!
Best service great dealership a place you can leave your car for service and know everything will be done correctly and in a timely maner
Best riding vehicles I’ve ever owned
by Gwin Montou LaSportsman from Carencro,La
January 12, 2019
Like the features, gets decent gas mileage for a four wheel drive. It’s very quiet and rides good, has plenty of power with the 5.0 V8 but the new 10 speed transmission is junk, it doesn’t know what gear it wants to be in !!!!
We just leased a 2017 Nissan Pathfinder a month ago. Thank you Mr Albert Vasquez for the best deal and excellent service you gave us. I will refer you to my family and friends to buy cars from you and Augusto.
7AM appointment was handled quickly. Van was serviced, washed and ready in less than 3 hours.
Never thought I would buy a pick-up
by janicem129 from Clermont, FL
January 7, 2019
I do not feel like I am in a truck when I am in this vehicle. I love my F-150 Platinum 4x4. It is the best vehicle we have ever owned. The bells and whistles on this vehicle we are still trying to figure out. It rides to smoothly.
Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
Best Truck made on Earth
by DuckCommander from Tampa, FL
January 7, 2019
Fine vehicle. Fine dealer. Fine history of great vehicles and superior service and technology. I am a proud Ford owner for life. I’ve never had any issue with my fords. Plenty of regular easy maintenance and she’ll last a lifetime.
I just bought my wonderful certified preowned Nissan Maxima from Nissan Universal City. I really enjoy my car and I want to say my "thank you" to my sale person Zury and to the sales manager Mike Saklawe. These guys were incredible! Without them this purchase would not be possible - the car was really a bit too pricy for me, but Make was able to arrange for a very comfortable payment. Zury was very helpful and professional as well, there was no high pressure, but Zury made me feel very welcome, she made sure that I would find a car that I really like, she was able to accommodate my schedule and provide for a very smooth and pleasant car purchase experience. I would recommend this dealership to everyone . When you call there - don't forget to ask for Zury and Mike - you will get the most professional and ethical help in the industry! Thank you, guys!
Awesome Pick up
by Camper from Omaha, Ne.
January 9, 2019
I have to say, I test drove a 2018 Denali & my 2018 F150 XLT blew it away
in handling and comfort. With the 3.5 twin turbo, it is the best tow vehicle I've owned.
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