Greeted right away in service Lane, very nice customer lounge area w/coffee, work stations, tv. Service staff is very professional, service advisor kept me informed on finish time and reviewed all work completed. Always a pleasure coming to HP
I love coming to Varsity Lincoln whenever I need an oil change. They are attentive as soon as you pull in. Without having an appointment, I usually get my oil changed within an hour. They will follow-up with you as soon if possible if additional work has to be done. They will also alert you to any possible future maintenance. Although I did not purchase this car from Varsity Lincoln, my future car will definitely be purchased through this dealership.
Stepping into a dealership, as a single professional woman is uncomfortable and feels risky because of previous dealings with other dealerships. I’ve been told many things over the years by other dealers that were nothing more than spins off truths and lofty sales lines. I ended up (finally) being very comfortable with every member of the Varsity team that I came into contact with. Jim Montroy was understanding of my apprehension and fears making a such a large purchase. He was honest, PATIENT, very transparent with me. Jim took the time to understand my concerns, answer (all) my questions and gave me solutions and alternatives. Varsity and Jim M have won me over. They have a great selection of stock and will do right by you.
This was so easy I couldn't believe it. Jim took care of me, Steven was great at explaining things. I walked out with a very nice Mkx for my wife., I will come back when the time to buy comes around. These are very professional people.
My daughter needed a car fast after she got into an accident. We didn’t really know her options. But Jere and Stephen helped my daughter get into a 2017 used escape with low mileage plus extra warranty and tire and wheel coverage. Without and hassle they got her into a safer suv at a fraction of the cost of her previous car. Thank you for helping my daughter out Jere and Stephen!
My car was totaled from the insurance company. To say I was stressed was an understatement, since I wasn't planning on buying a new car anytime soon. Luckily I had Jere and Stephen to help me through the buying process. They calmed me down and got me into a 2017 Escape in no time. The best part about it is that my payments are actually less then my 2012 Buick that was totaled. Jere and Stephen helped me out in my time of need and I couldn't be more happy with my purchase.
Great experience !! Spoke with Jim on Friday. Came to the Dealer on Saturday and
drove the Mustang... very nice car.
Called Jim Monday morning. Told him I wanted to purchase the car and I would like to pick it up at 3pm. Jim is a great guy.
He said no problem got the mustang cleaned up and ready to deliver. Transaction went very smooth. I could tell dealing with Jim he is very passionate about his job. Thank you
Jim Montroy we will do Business again !
Dealership was clean and immediately received service from Dan Schulte, Sales representative. Dan was very professional and not pushy. Was willing to negotiate/work on price. Would work with Dan again!
I leased another car today 10/24/2018. It's my 3rd from Hines Park. The reason I've returned 3 times is Delores Sciberras. I have just retired needed to save money. I thought it was a long shot , to turn my lease in early and lease a new car. The payment is actually less. I thought it was a long shot. Delores made it happen, she's honest tells it like it is. Saving as much money for the customer, very knowledgeable goes out of her way. I'm a Ford retiree whose family members come to when they need a truck or car. I've dealt with lots of car dealers, Hines Park by far is the best. Why, because they have Delores Sciberras.The art of selling a car with honesty. Something thats unfortunately is rare at other car dealers.
I purchased a pre-owned 2016 Camaro from Brighton Chrysler Dodge Jeep Ram on 11/29/18. I worked with Bryan Skulley and am incredibly happy with my decision. The entire sales process was easy and Bryan was very knowledgeable without putting any pressure on me to make a quick decision. I'm very happy with my experience and would recommend "Skulley" by name to anyone looking for a great deal on pre-owned vehicles.
I found a suv that I was interested in buying online. I made an appointment to view it and ended up buying it. I had a great experience here from the time I walked in. Everyone was attentive and answered my questions to my satisfaction. The service department also was great when they replaced the tires. They gave a ride home and back because of the length of time it took. I would have liked a higher trade in value for my car, though. I know it was worth more than I was given.
Great buying experience. People at this dealership are friendly and really want to make the best buying experiences for the customer. I would definitely buy another car here
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