Used 2023 Ford F-150 XLT trucks for sale near Hunting Valley, OH

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

Had a really good experience here! Isiah Jones helped me out. I told him I didn’t want to play games and he got me straight and out the door! Thanks again Isiah!

First off, when someone says the truck drives and rides horrible, did they not know we are entitled to test drive the truck first before purchasing. I love my 2023 Ford F150 XLT crew/camper package 6.5' box so far. Put about 5000 miles on it. Purchased used with low mileage. It has all the bells and whistles except for leather seats. Rides great, quiet, and more technology than I'll probably ever use. Endless supply of power with the 3.5 engine and all around mileage about 18-20 and 22-23 on the highway. I liked my 2012 Lariat but mileage was 14.5 all around. I test drove a Dodge and Chevy, but I like the feel of the Ford truck with Dodge a very close second. Chevy feels like the frame is weak and flexes over bumps.

Had Josh help find what I needed for a work vehicle. He didn't give up til I had what I was looking for. Was able to deal on price am very satisfied what I got and feel I got a very fair deal. Thanks Josh !!

Great truck from the looks and comfort, and most of all was klaben ford of Warren Ohio, terrific people highly recommended, my salesman Dom cook was great and The owner Mr Klaben was top notch!

I purchased the 2017 GMC Yukon XL then great shape I had 90,000 miles I purchased the vehicle the following day drove it home and later that evening had issues with the transmission I contacted the dealership it told me to bring your vehicle back in after checking the vehicle they realized that they're definitely was an issue they gave me another car they service the transmission took 10 days to get my vehicle back the dealership drove it to me which was an hour and 15 minutes away I've had it for 5 days now and haven't had any issues as of yet hopefully there will be no further issues

My only dilemma in purchasing a new F-150 is having to give up my old F-150. I am driving a 2011 5.0 Platinum with 203,000 miles. It has been an awesome truck. All the luxury, comfort, and style I desire coupled with the practicality of a utility vehicle. I am disappointed that Ford has discontinued the Coyote V8 in the ‘24 Platinum and King Ranch trim levels. Hopefully the Ecoboost and Powerboost will be as reliable as the Coyote. Alternatively, I can find a ‘23 with a V-8.

Again...great service from Montrose Ford! They picked up my car and delivered it back to me in a few hours. Everyone at Montrose Ford are professional and very knowledgeable. Don't hesitate to have them service your car!

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

It was quick and easy the salesman was great had a good experience it?s the 5th vehicle I purchased there I?m a ford guy

John is a very responsible and countable person. I recommend people buy cars at Ford Liberty of Maple Heights. This location has lots of new and used cars. Don't limit yourself at a small area, step out and explore this big dealership, they can save you some money when you found out the deal from their website.

The team at Liberty is great. They work tirelessly on finding vehicles to fit our business?s needs. We will be back when a new vehicle is needed

Sales Rep, LaVair, was very informative and pleasant to work with through my purchasing experience. Also Kudos to the managers for their trust and patience. Great people!