The crew at Andalusia Ford made purchasing my new vehicle quick and met all my needs and offered more than expected while giving a great price. I will definitely be returning to Andalusia Ford for future purchases.
Let me start by saying that I thought this was submitted before, but I guess the submittal process needs I'm proving.
Now, to the great service I received. I was traveling through south Alabama with my new travel trailer and had a problem. The breaks on my trailer locked up but it wasn't the trailer. My F150 was giving me a message; "trailer wiring fault" even without a trailer attached. When the brakes on your trailer lock up, you're stuck!
I went Andalusia Ford on Thursday morning. The scheduling person was very nice when I explained my problem. She checked her computer and told me the available appointment was Monday morning. I was restating my story about being on the road and stuck until the problem was repaired. The service manager overheard us and said he'd take a look at it in between a couple of other cars.
Not only did they take a look at the problem, but they had a brake controller and repaired it in a couple of hours instead of a few days. Our vacation was saved by the excellent service of Andalusia Ford!
I am glad that they take it out for a test drive before they call it good. I had new brake pads put on my F-350 and one of the calipers ended up sticking which caused it to heat up and smoke. But if I would have just left it would have been trouble. So good catch.
Awesome Chevrolet Dealership! Service after the sale is unbeatable!
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