Everyone was kind and was genuinely helpful and they looked out for the best interest of the customer. If I had any inquiries, they were taken care of quickly and above my expectations. Thank you all! 💕
I was very nervous about the whole car buying experience since I am a first time buyer. The sales and finance team at Alexander Ford made the process so easy. They were very patient and thoroughly explained every step of my car purchase. I also plan on having my car serviced there in the future. They took me to the shop and gave me a tour of the facilities. I feel like I made a quality purchase and that my service needs will also be taken care of in a professional manner.
I had been searching online for a few weeks when I found this car. I called and spoke with shawn. He was very attentive when we came to test drive it and answered all my questions and my moms with patience and knowledge. He was never pushy or "trying to make a sale" He even let me go home and sleep on it, only to come back the next day to officially take it home!!! The paperwork was a breeze and did not take all day! Thank you for such a great car buying experience!!!
I was looking for a particular model F250, a supercab, and having found it 3 hours from my home was taken care of professionally and kindly by the staff. They worked hard to find a better financing deal than my bank and helped save me some money. Very friendly and explained everything.
Talk with Shawn over the phone past few days of what I was needing for work purposes, he then showed me this Jetta which was a good choice at the price I was looking for. Had time to finally come in did a test drive and walked out satisfied with no problems during the process.
The salesman was helpful and very informative. The process was quick and hassle free, the price was set to sale. I would definitely recommend this dealership.
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