Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
I was completely satisfied with working with Kirk Johnson in buying a 2019 Ford Fusion.. He was able to get the best deal on the trade in on my 2013 Fusion and the the most discounts on my new car.. Kurt was also very helpful in getting the leather interior that I wanted instead of the light putty interior that the car came with. All all Kurt was very friendly and professional in the buying experience I had with Red McCombs West and I wouldn't hesitate to recommend him as a salesman for the dealership. Jim Griffin
Came here for a door handle replacement and was quoted 400 dollars at gunn nissan but came here and Dustin and the crew were able to do it for 150 dollars. The staff was friendly and prompt to get the issue resolved. I would definitely reccomend this dealership to anyone having issues with there nissan. And look forward to doing business with them in the future
Check your address on your invoice before you pay for the service. My service invoice had someone else's address which I didn't notice till I got home. I called them back and asked them if they could correct the invoice and put the correct address. They told me once they close out the invoice it can not be changed and stays that way in their system..
Everything was handled with professionalism and left me satisfied with the exact numbers I was looking for. Fit my family with a perfect vehicle. Anatolii did an excellent job from showing the car to answering all questions.
Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
We purchased a used Ford Expedition from this dealership. It was one of the easiest and most pleasant vehicle buying experiences we’ve had in over 40 years (in spite of the fact that we had to travel over 150 miles to get there!)! Alex Segundo was the sales person we dealt with and he couldn’t have been more friendly and helpful. Other sales people could learn a lot about successful selling from Alex! We would not hesitate to purchase another truck from Grande Truck Center. Thanks Alex!!!!
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